Narendra Etkela
Hyderabad
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Consultant
Regalix
03.2022 - 06.2025
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Responded to telephone and in-person requests for information.
Sr Travel Advisor
Teletext India
04.2019 - 11.2019
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Tour Manager
Planet travel & tourism
01.2016 - 01.2019
- Located vendors for necessary supplies and equipment and organized on-time deliveries.
- Managed timekeeping and payroll delivery for tour workers.
- Controlled overhead costs and logistical expenses to meet tour budget goals.
- Supplemented traveling tour crew with locally-hired workers.
Fashion Assistant
Shoppers Stop
10.2010 - 01.2012
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Used POS system to process sales, returns and exchanges.
- Selected, recommended and located merchandise based on customer needs and desires.
Education
Bachelor of Arts - Commerce, Economics
PGRR CDR
Hyderabad, India06-2013
INTERMEDIATE (+2) - undefined
NEW GOVT COLLEGE
01.2010
SSC -
KALLAM ANJIREDDY VIDALAYA
01.2007
Skills
- Sales funnel management
- Demonstrations
- Sales proposal creation
- Sales strategies
- B2B sales
- CRM proficiency
- Leads prospecting
- Time management
- Closing techniques
Certification
- Business Technology Education Council Higher National Certificate (BTEC HNC), Frank Finn Institute of air hostess training, 09/2009
- GALILEO Certification in Air Travel Management (ATM)
- FEDILIO Certification in Hotel Front office operations
- ENGLISH EDGE Certification in agreement with BBC inactive
Hobbies and Interests
- Listening to Music
- Travelling
- Making friends
Customer Service - Description
Optimize service level by setting and reviewing standards continuously. Maintain rapport with the customers and ensure consumer delight. Solving Customer Complaints and queries.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Timeline
Senior Consultant
Regalix
03.2022 - 06.2025
Sr Travel Advisor
Teletext India
04.2019 - 11.2019
Tour Manager
Planet travel & tourism
01.2016 - 01.2019
Fashion Assistant
Shoppers Stop
10.2010 - 01.2012
INTERMEDIATE (+2) - undefined
NEW GOVT COLLEGE
Bachelor of Arts - Commerce, Economics
PGRR CDR
SSC -
KALLAM ANJIREDDY VIDALAYA
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