Narendra Kurdia

1. Managing Microsoft Azure Portal for our 3 Cloud Servers
2. Managing Microsoft M36 (Exchange Online), Outlook & MS Teams (120 Users).
3. Administration on Server 2016, Server 12 R2.
4. Administration on Sophos Firewall XG136 and XG125 Web Policy, App Policy, S2S VPN, P2S VPN, NAT, Route & Access Points.
5. Working on Sophos Endpoint Advance Intercept-X.
6. Responsible for IT support to Management.
7. Administration and managing ArcServe UDP Backup Software and Replication between locations.
8. Coordination with Vendors and meeting with them to discuss on new upgradation and technologies to improve and increase the efficiency of firm 9. Part of ERP team to migrate our Existing ERP from Tally to Microsoft Navision on Azure Cloud
10. Managing File Server from Synology NAS, assigning rights on Files and Folders to users.
11. Working on Hypervisor and all servers are hosted on VMware Esxi-6.7

12. Administration of Matrix HVR & NVR and CCTV Cameras.
13. Maintaining and coordinating with Vendors for renewal of AMC contracts. 14. Managing IT Team of 2 Engineers.
15. Administration and Maintaining Dell Server, IBM Servers, Dell EMC Storage, Synology Storage.

Integration and Migration (Ashapura to Azelis):

1. Migration of M365 tenant to another tenant.

2. Migrating on-premises file server to Microsoft Teams and Channels.

3. Negotiating prices for printer hire and reducing recurring costs.

4. Coordinating with vendors to secure the best deals.

Completed Projects:
1. Created Domain from scratch & migrated all 70 client systems from Workgroup to Domain without any data compromise.
2. Implemented Remote Desktop Services on Tally ERP 9.
3. Implemented Printer Server.
4. Migrated On-Premises Exchange to Microsoft O365 Cloud.
5. Implemented IPsec Site-to-Site and Point-to Site VPN between multiple locations from Sophos Firewall.

6. Made systems available for working from home in Lockdown phase from SSL VPN 7. Shifted HQ & Branch Office to a new Head Quarters

1. Provide telephone, email, remote and on-site technical Support to 1Neoteric group companies as below.
a. Neoteric Infomatique Ltd
b. F1 Info Solutions and Services
c. PlusPlus Consulting and Services Pvt. Ltd
d. Oneleap Solutions Pvt. Ltd
e. MindSquare Technologies
2. Administration of Microsoft Windows, Servers, Networks and more.
3. Responsible for Active Directory and creation of GPO's etc.
4. Implemented Terminal Server on Server 2012 R2 for (Dynamics ERP)
5. Working on Virtualization V-Centre, vSphere, VMware, and Hyper-V.
6. Managing Super Micro 24HDD Storage RAID at Data Centre from Open-e data storage software
7. Creating and managing daily back-up from third party software (Second copy).
8. Managing day-to-day problems faced by the users and providing technical support.
9. Implemented VPN from HO and DC to Branches from Cisco R42 VPN router. 10. Managing Sophos SG210 firewall.
11. Web Filtering, Route & NAT on Sophos firewall.
12. Worked on SonicWALL NSA-240 firewall.
13. Creation, Modification, Managing & maintaining Email accounts on, Zimbra mailing solutions, Netcore Linux Mail-Server and Rediff mailing solution.
14. Managing Disk Quota, Assigning folder rights to users. Administering Servers through Remote applications.
15. Managing website, which is hosted to Bigrock, Terranet and Yrhost also managing their cPanel and Users Email Accounts.
16. Dealing with various vendors to negotiate for all the hardware/Software Procurement.
17. Managing record of PAN India IT assets.
18. Maintaining Alcatel Lucent Omni stack switches.

Providing support to users at all levels in Desktop, Network, Internet, Mails, Prints.

• Provided technical support for customers, troubleshooting hardware and software issues.
• Installed, configured, and maintained customer networks.
• Assisted with the implementation of new systems and applications.
• Organization Support: IT Source (channel partner Wipro InfoTech as customer Engineer on site ITC Grand Central Hotel project)

Customer Support Engineer at Transcontinental E-Services (Jet Airway BPO)
Dawnayday AV securities (Stock broking)