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Experienced Quality Analyst with 5+ years in Sales, Outsourcing, and B2B industries. Proven expertise in Quality Assurance, Auditing, Data Analysis, and Process Optimization. Adept at training and mentoring teams, enhancing performance, and driving compliance with quality standards. Holds a Lean Six Sigma Yellow Belt Certification and an M.Com in Business Administration. Skilled in driving operational excellence and creating impactful solutions.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Quality-focused professional prepared for role. Known for delivering impactful results through keen analytical skills, strong attention to detail, and deep understanding of quality control processes. Proven ability to collaborate effectively within teams and adapt to changing requirements. Skilled in identifying and resolving issues, ensuring compliance, and driving continuous improvement initiatives.

Quality professional with in-depth expertise in quality analysis, known for driving impactful improvements. Proven ability to implement effective quality control processes and enhance operational efficiency. Highly collaborative and adaptable, committed to achieving results and ensuring team success.
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.

A highly motivated and dynamic professional with over 11 years of experience in the mortgage process (CRM business). I possess strong leadership and analytical skills with a positive, results-oriented approach to all tasks. I am a dedicated team player who can also work well independently.

Narendra Singh

Overview

Work History

Quality Analyst

Pos Trainer

Subject Matter Expert

Mixing Engineer

Business Development Executive

Technical Support Executive

Education

Audio Engineering -

B.Com -

12th Senior Secondary - Biology

Secondary 10th -

Skills

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Quality Analyst

Pos Trainer

Subject Matter Expert

Mixing Engineer

Business Development Executive

Technical Support Executive

Audio Engineering -

B.Com -

12th Senior Secondary - Biology

Secondary 10th -

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