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Experienced Quality Analyst with 5+ years in Sales, Outsourcing, and B2B industries. Proven expertise in Quality Assurance, Auditing, Data Analysis, and Process Optimization. Adept at training and mentoring teams, enhancing performance, and driving compliance with quality standards. Holds a Lean Six Sigma Yellow Belt Certification and an M.Com in Business Administration. Skilled in driving operational excellence and creating impactful solutions.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Quality professional with in-depth expertise in quality analysis, known for driving impactful improvements. Proven ability to implement effective quality control processes and enhance operational efficiency. Highly collaborative and adaptable, committed to achieving results and ensuring team success.
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.

Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. specializing in training new hires, process coaching, and performance improvement. Skilled in conducting calibration sessions, preparing training materials, and delivering process-specific coaching to enhance accuracy and client satisfaction. Strong analytical mindset with expertise in identifying knowledge gaps, driving RCA-based improvements, and supporting teams to achieve quality KPIs and operational excellence.
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.

Results-driven Quality Analyst at Accenture Solutions Pvt. Ltd., skilled in root-cause analysis and data validation. Enhanced operational efficiency through targeted solutions and continuous improvement initiatives. Proven ability to collaborate effectively with cross-functional teams, ensuring quality processes meet user needs and drive productivity. Committed to delivering impactful quality improvements.
Experienced with quality assessment and assurance methodologies, ensuring top-notch product standards. Utilizes analytical skills and attention to detail to identify and resolve issues efficiently. Track record of maintaining high quality benchmarks through continuous process improvement and teamwork.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Narendra Singh

Overview

Work History

Quality Analyst

Pos Trainer

Subject Matter Expert

Mixing Engineer

Business Development Executive

Technical Support Executive

Education

Audio Engineering -

B.Com -

12th Senior Secondary - Biology

Secondary 10th -

Skills

Timeline

Quality Analyst

Pos Trainer

Subject Matter Expert

Mixing Engineer

Business Development Executive

Technical Support Executive

Audio Engineering -

B.Com -

12th Senior Secondary - Biology

Secondary 10th -

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