Overview
Work History
Education
Skills
Timeline
Generic

Narendra Singh

New Delhi

Overview

15
15
years of professional experience

Work History

Quality Analyst

Thread Bucket Studio
New Delhi
06.2023 - 02.2024
  • Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
  • Ensured compliance with company standards, regulations and procedures related to quality control.

Pos Trainer

Aditya Birla Group Pvt. Ltd
New Delhi
03.2021 - 08.2022
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Documented all training activities including attendance records, feedback forms, surveys.

Subject Matter Expert

Aegis India Pvt. Ltd
Gurgaon
07.2020 - 03.2021
  • Provided subject matter expertise and guidance to cross-functional teams in the development of new products.
  • Created detailed reports on project progress, metrics, and results for stakeholders' review.
  • Mentored junior staff members on best practices related to product design and implementation strategies.

Mixing Engineer

A.V Studio
Benglore
01.2017 - 03.2019
  • Analyzed recordings to identify any discrepancies or errors in the mix.
  • Mixed and balanced audio tracks for music albums using Pro Tools software.
  • Adjusted levels, equalized frequencies, and added effects to create desired sound.
  • Edited audio files as needed for post-production purposes.

Business Development Executive

Enet Blaster
Jaipur
01.2014 - 11.2015
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Created presentations on the company's services, products, pricing plans and marketing campaigns.

Technical Support Executive

Wipro
New Delhi
04.2009 - 10.2013
  • Provided technical support to customers via phone, email and online chat.
  • Developed and maintained customer relationships through effective communication and problem solving skills.
  • Resolved technical queries related to product features, functionality, installation and configuration of software applications.
  • Conducted remote sessions using remote access tools to investigate system errors.
  • Assisted customers with troubleshooting network connectivity issues on their computers or other devices.

Education

Audio Engineering -

K.M.M.C
Chennai
09-2016

B.Com -

St. Wilfred College
Jaipur
03-2009

12th Senior Secondary - Biology

Govt. Senior Secondary School
Jaipur
04-2006

Secondary 10th -

Childrens Senior Secondary School
Kota Rajasthan
04-2004

Skills

  • Continuous Improvement
  • SQL understanding
  • Structured Query Language mastery
  • Correction action planning

Timeline

Quality Analyst

Thread Bucket Studio
06.2023 - 02.2024

Pos Trainer

Aditya Birla Group Pvt. Ltd
03.2021 - 08.2022

Subject Matter Expert

Aegis India Pvt. Ltd
07.2020 - 03.2021

Mixing Engineer

A.V Studio
01.2017 - 03.2019

Business Development Executive

Enet Blaster
01.2014 - 11.2015

Technical Support Executive

Wipro
04.2009 - 10.2013

Audio Engineering -

K.M.M.C

B.Com -

St. Wilfred College

12th Senior Secondary - Biology

Govt. Senior Secondary School

Secondary 10th -

Childrens Senior Secondary School

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