Narendra Singh
New Delhi
Overview
15
15
years of professional experience
Work History
Quality Analyst
Thread Bucket Studio
New Delhi
06.2023 - 02.2024
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Ensured compliance with company standards, regulations and procedures related to quality control.
Pos Trainer
Aditya Birla Group Pvt. Ltd
New Delhi
03.2021 - 08.2022
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Documented all training activities including attendance records, feedback forms, surveys.
Subject Matter Expert
Aegis India Pvt. Ltd
Gurgaon
07.2020 - 03.2021
- Provided subject matter expertise and guidance to cross-functional teams in the development of new products.
- Created detailed reports on project progress, metrics, and results for stakeholders' review.
- Mentored junior staff members on best practices related to product design and implementation strategies.
Mixing Engineer
A.V Studio
Benglore
01.2017 - 03.2019
- Analyzed recordings to identify any discrepancies or errors in the mix.
- Mixed and balanced audio tracks for music albums using Pro Tools software.
- Adjusted levels, equalized frequencies, and added effects to create desired sound.
- Edited audio files as needed for post-production purposes.
Business Development Executive
Enet Blaster
Jaipur
01.2014 - 11.2015
- Developed and implemented strategies to increase customer base and revenue growth.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
Technical Support Executive
Wipro
New Delhi
04.2009 - 10.2013
- Provided technical support to customers via phone, email and online chat.
- Developed and maintained customer relationships through effective communication and problem solving skills.
- Resolved technical queries related to product features, functionality, installation and configuration of software applications.
- Conducted remote sessions using remote access tools to investigate system errors.
- Assisted customers with troubleshooting network connectivity issues on their computers or other devices.
Education
Audio Engineering -
K.M.M.C
Chennai09-2016
B.Com -
St. Wilfred College
Jaipur03-2009
12th Senior Secondary - Biology
Govt. Senior Secondary School
Jaipur04-2006
Secondary 10th -
Childrens Senior Secondary School
Kota Rajasthan04-2004
Skills
- Continuous Improvement
- SQL understanding
- Structured Query Language mastery
- Correction action planning
Timeline
Quality Analyst
Thread Bucket Studio
06.2023 - 02.2024
Pos Trainer
Aditya Birla Group Pvt. Ltd
03.2021 - 08.2022
Subject Matter Expert
Aegis India Pvt. Ltd
07.2020 - 03.2021
Mixing Engineer
A.V Studio
01.2017 - 03.2019
Business Development Executive
Enet Blaster
01.2014 - 11.2015
Technical Support Executive
Wipro
04.2009 - 10.2013
Audio Engineering -
K.M.M.C
B.Com -
St. Wilfred College
12th Senior Secondary - Biology
Govt. Senior Secondary School
Secondary 10th -
Childrens Senior Secondary School