Narendra Singh
New Delhi
Summary
Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy, reliable and always professional.
Overview
11
11
years of professional experience
Work History
Deputy Manager
Kotak Mahindra Prime Limited
Delhi
02.2024 - Current
- Maintained current understanding of company offerings to better serve customers and team members.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
- Organized resources and minimized waste to protect company interests and complete projects on time.
Manager
OneSarv Fintech Private Limiited
Noida
12.2023 - 02.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
Manager
Fincrif India Private Limited
Noida
10.2023 - 10.2023
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Deputy Manager
Andromeda Sales and Distribution Pvt Ltd
Sector 2 Noida
05.2023 - 07.2024
- Worked closely with customers to understand needs and resolve diverse issues.
- Assisted with planning and developing company initiatives and projects.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
Sr. Team Leader
PaisaBazaar Marketing and Consulting Pvt Ltd
Sector 44 Gurgram
10.2018 - 04.2023
- Assisted management in hiring process and new team member training.
- Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
- Suggested and organized team building activities and rewarded accomplishments.
- Monitored team performance and reported on metrics.
Assistant Relationship Officer
Mywish Marketplace Pvt Ltd
Sector 8 Noida
02.2018 - 09.2018
- Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
- Prospected for new customers, set up meetings and used persuasive strategies to maximize sales potential.
- Established strong client relationships to drive business development.
Branch Officer
Axis Bank Ltd
Paschim Vihar New Delhi
10.2015 - 06.2017
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Sr. Executive
HBL Global Pvt Ltd
Vikaspuri New Delhi
05.2013 - 09.2015
- Communicated with industry partners to build valuable relationships and achieve operational targets.
- Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth.
- Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
Education
Bachelor of Arts -
Prem Prayag Mahavidhalaya Bhongaon Mainpuri UP
Mainpuri Uttar Pradesh07.2012
High School Diploma -
Natinal Inter Collage Bhongaon Mainpuri UP
Mainpuri Uttar Pradesh05.2005
Skills
- Process and Procedure Development
- Purchasing and Planning
- Performance Improvements
- Team Leadership
- Team Building
- Employee Coaching and Motivation
- Problem Resolution
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Deputy Manager
Kotak Mahindra Prime Limited
02.2024 - Current
Manager
OneSarv Fintech Private Limiited
12.2023 - 02.2024
Manager
Fincrif India Private Limited
10.2023 - 10.2023
Deputy Manager
Andromeda Sales and Distribution Pvt Ltd
05.2023 - 07.2024
Sr. Team Leader
PaisaBazaar Marketing and Consulting Pvt Ltd
10.2018 - 04.2023
Assistant Relationship Officer
Mywish Marketplace Pvt Ltd
02.2018 - 09.2018
Branch Officer
Axis Bank Ltd
10.2015 - 06.2017
Sr. Executive
HBL Global Pvt Ltd
05.2013 - 09.2015
Bachelor of Arts -
Prem Prayag Mahavidhalaya Bhongaon Mainpuri UP
High School Diploma -
Natinal Inter Collage Bhongaon Mainpuri UP
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