Overview
Work History
Education
Skills
Certification
Timeline
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Narendra Singh

Gurgaon / Gurugram

Overview

16
16
years of professional experience
2009
2009
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

System Administrator

Ester Industries Ltd
02.2013 - Current
  • Maintain essential IT operations, including operating systems, security tools, applications, Servers, email systems, Laptops, Desktops, Software & Hardware
  • Execute, manage, and lead Office 365 migrations
  • Troubleshoot and customize Office 365 applications including Word, Excel, One Note, skype for business, Outlook, Power Point, and Microsoft Access)
  • Office 365 training
  • Exchange/Office 365 support, maintenance, and administration (Account provisioning, migration from Exchange to office 365, distribution group creation)
  • SharePoint administration and support
  • Maintenance and troubleshooting of IBM TSM Storage Manager Server and clients
  • Manage Honeywell CCTV Server and Cameras
  • Manage all the windows Servers like File-Storage Server, Compliance Server, and Intranet Server, Trading Server etc
  • Manage Active Directory and Domain Controller and backup weekly basis
  • Extensive knowledge of Microsoft based operating systems, including Windows 7, 8, 10, 11 and MAC OS
  • Work on MS Office 2013-2016, 2019 and office 365
  • IT Asset Inventory Management
  • Daily Network Monitoring of all Network equipment’s
  • Manage Network Switch (D-Link, Cisco)
  • VLAN Configuration
  • Maintain Sophos Firewall (XG210) and Basic knowledge of Fortinet firewall
  • Manage Kaspersky Antivirus
  • Communication with vendors related to Service bills, Data Card, PRI, Mobile, MPLS, Internet and follow-up with Vendors

System Administrator

Choice Solutions Ltd.
08.2011 - 01.2013
  • Maintain internal infrastructure requirements including laptop and desktop computers, servers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments
  • Network connectivity troubleshooting, ping, tracert, telnet
  • Responsible for communication protocols, configuration, integration & security
  • Maintaining pre-packaged software applications on the LAN
  • Working with multiple technical platforms i.e
  • Mainframe, two-tiered client-servers
  • Extensive knowledge of Microsoft based operating systems, including Windows Server 2008, and Windows Vista
  • Through understanding of Kaseya Server, or Windows

Technical Support Engineer

HCL Infosystems
05.2009 - 07.2011
  • Active Directory account handling
  • Maintaining, troubleshooting Laptop, desktop computers, scanners, and network printer
  • Providing support for Mail Clients Lotus Notes6, 8, Microsoft Outlook 2007
  • Installations of all software, PC Maintenance & up-gradations
  • Connectivity of internet in different workstations without breakdown
  • Co-ordination with vendor for timely support
  • Providing user support and problems related to e-mail & web-based applications
  • Responsible for asset management and daily call reports
  • Responsible for antivirus installation, updating & management
  • Troubleshooting & maintenance of LAN / WAN Networking problems
  • Configuring and Managing Symantec Antivirus 12.1
  • Managing Video Conferencing
  • Wi-Fi network access using RSA
  • Remotely Support trough Timbuktu pro and net meeting
  • Use BMC Remedy tool

Education

Bachelor Of Computer Application (B.C.A) - Computers

Punjab Technical University

Master’s in computer application (M.C.A) - Computers

Sikkim Manipal University

Skills

MCSA

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Certification

MCSA

Timeline

System Administrator

Ester Industries Ltd
02.2013 - Current

System Administrator

Choice Solutions Ltd.
08.2011 - 01.2013

Technical Support Engineer

HCL Infosystems
05.2009 - 07.2011

Master’s in computer application (M.C.A) - Computers

Sikkim Manipal University

Bachelor Of Computer Application (B.C.A) - Computers

Punjab Technical University

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Narendra Singh