Hi, I’m
Naresh Chandrakani
Hyderabad
Summary
Engaged in challenging environments that foster skill development in financial services, maximizing contributions to organizational success.
Results-driven team leader with over 15 years of experience in banking operations, specializing in liability and asset sales. Proven ability to monitor progress and implement strategic initiatives that drive goal achievement. Expertise in developing measurable steps to enhance operational outcomes across various departments.
Overview
18
years of professional experience
Work History
DCB Bank Ltd
Cluster Manager - Operations
10.2014 - Current
Job overview
- Handling 15 Branches in Hyderabad, Telangana and Quarterly Visits to the Branches for audits and identify the lapses and guide the Branches for suitable compliance.
- Monitoring of daily activities of the Branches through office accounts.
- Preparing the Branches for Internal/External/Statutory Audits and compliance.
- Identify the staff gaps at Branches and fill the same with suitable profiles through interview.
- Trainings for new onboarding staff on regular intervals, Monitoring them & Performance maintenance.
- Handling Operations Management Retail Liability, Retail Assets, Retail trade forex & Audits.
- Prevention of Fraud and any untoward incidents which may result in loss to the customer as well as to the reputation of the bank AML-updating ANTI money laundering checking and compliance.
- Ensure zero NPA - Keeping a track of OD cycle of the respective channel in coordination with collections to ensure a clean customer track.
- Handling the legal issues of the area. Identifying problematic areas and taking corrective measures, in the normal course of business and suggesting process improvements.
- Preparing SLA with other departments with regarding TAT and completion of the work.
- Identifying system development areas & Preparing and submitting BRD's to IT unit.
- Interacting with business units in better understanding the risks and controls and how to manage the same in their daily work. Maintain the operational integrity of the area.
- Recruiting, Training, Mentoring, Training and Performance Measurement of the team members to ensure high sales / operational efficiency and effectiveness.
- Monitoring the performance of multi-skilled work force and conceptualizing need-based training programs to enhance their efficiency & productivity.
HDFC Bank Ltd
Personal Banker
11.2011 - 10.2014
Job overview
- Sales
- Quality new acquisition on CA and SA for Resident/Non-Resident.
- Penetration of Saving Accounts on non-Liability customers.
- Sale of Third Party Products to the customers (MF/Insurance/RBI Bonds).
- Sales of Asset Products.
- Managing assigned portfolio customers.
- Customer Services
- Ensure quality customer service is delivered.
- Recording Complaints as per the specified process.
- Resolving all complaints received (self, branch, other units) within the stipulated Tat's.
- Operations
- Maintaining Tatkal kit as per laid down process.
- As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process, Includes managing standing instructions.
- Ensure that 5-S norms are adhered to for individuals workstation.
Axis Bank Ltd
Business Development Executive
07.2008 - 11.2011
Job overview
- To promote sales of various Savings and Current accounts, Term deposits, Travel currency cards, Debit & Credit cards, Gold coins etc.
- Fulfilling account opening requirements, reaching out to high net worth individuals and providing home banking services.
- Cross selling Mutual Funds, Life Insurance, General Insurance products.
Education
Kakatiya UniversityKhammam, UPGC
Master of Business Administration from Marketing
01.2007
University Overview
GPA: 63%
Kakatiya UniversityKhammam, SR&BGNNR
Bachelor of Sciences from Botany, Zoology, Chemistry
01.2005
University Overview
GPA: 58%
Skills
Creativity
Positive attitude
Excellent oral & written communication skills
Teamwork
People management
Result orientation
Process Orientation
Business Acumen
Strengths And Competencies
- Creativity & Positive attitude
- Excellent oral & written communication skills
- Believes in teamwork
- People management
- Result orientation & Process Orientation
- Business Acumen
Personal Information
- Date of Birth: 05th July 1984
- Gender: Male
- Marital Status: Married
Disclaimer
I hereby declare that all above mentioned information is true to the best of my knowledge.
Professional Trainings And Certifications
- Mutual fund advisory module Certificate from NISM
- DP module Certified from NISM
- IRDA Certified
- JAIIB Certified
- CAIIB Certified
Languages
Telugu
Advanced (C1)
Hindi
Upper intermediate (B2)
English
Upper intermediate (B2)
Timeline
Cluster Manager - Operations
DCB Bank Ltd
10.2014 - Current
Personal Banker
HDFC Bank Ltd
11.2011 - 10.2014
Business Development Executive
Axis Bank Ltd
07.2008 - 11.2011
Kakatiya University
Master of Business Administration from Marketing
Kakatiya University
Bachelor of Sciences from Botany, Zoology, Chemistry