MS EXCEL
Naresh Kumar
Housekeeping Team Leader
Dubai
Summary
Dedicated and detail-oriented housekeeping professional with a proven track record in luxury hospitality. Expertise in leading high-performing teams, optimizing operational efficiency, and maintaining the highest standards of cleanliness and guest satisfaction. Proudly brings experience from the pre-opening phase of the world’s tallest hotel to elevate guest experiences.
Overview
3
3
Languages
3
3
Certifications
4
4
years of professional experience
Work History
Housekeeping Team Leader
Ciel Dubai Marina, Vignette Collection, IHG
2025.10 - Current
- Managing daily allocations and weekly rosters based on business demand.
- Implementing staff training programs that significantly enhance performance and morale.
- Collaborating with management to optimize scheduling, leading to increased productivity.
- Resolving guest complaints swiftly to maintain elite service quality.
- Reduced staff turnover by 50% by fostering a positive and supportive work culture.
Housekeeping Team Leader
The Palm Beach Hotel & Resort, Vignette Collection
2023.12 - 2025.09
- Led a high-performing housekeeping team to consistently exceed cleanliness standards.
- Achieved a 95% positive guest feedback score regarding room cleanliness.
- Boosted guest satisfaction ratings through the implementation of efficient cleaning protocols.
- Reduced annual staff turnover by 30% through effective training on best practices.
- Ensured 100% compliance with safety regulations through regular, rigorous inspections.
Housekeeping Attendant
Courtyard by Marriott
2022.06 - 2023.11
- Maintained an immaculate environment through detailed deep cleaning tasks.
- Anticipated guest needs and fulfilled special requests to ensure high satisfaction.
- Managed cleaning supply inventory to ensure constant availability and zero operational delays.
Education
Bachelor of Arts - Arts
Tagore Model School*
Nakodar, Jalandhar, India2021-01
Skills
Team Leadership & Supervision
Inventory & Resource Management
Quality Assurance & Standard
Workload management
Time management
Report preparation
Laundry operations
Teamwork and collaboration
Software
OPERA
EMAILS
Certification
STAR PERFORMER
Timeline
Housekeeping Team Leader
Ciel Dubai Marina, Vignette Collection, IHG
2025.10 - Current
COLLEAGE OF THE MONTH
2025-07
CERTIFICATE OF APPERICIATION
2024-09
Housekeeping Team Leader
The Palm Beach Hotel & Resort, Vignette Collection
2023.12 - 2025.09
STAR PERFORMER
2023-03
Housekeeping Attendant
Courtyard by Marriott
2022.06 - 2023.11
Bachelor of Arts - Arts
Tagore Model School*