Naresh Malhotra
Delhi
Summary
IT infrastructure consultant specializing in cloud and hybrid solutions. Proven ability to lead cross-functional teams towards achieving strategic objectives. Strong track record of optimizing infrastructure performance and enhancing operational efficiency.
Overview
18
18
years of professional experience
Work History
IT Infrastructure Consultant
Axis Bank Limited
11.2022 - Current
- Directed technical operations for Windows and virtualization within IMS vertical.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Developed infrastructure for data center expansion and migration projects.
- Executed BCP DR drills to ensure operational readiness and reliability.
- Utilized advanced technical skills to troubleshoot complex issues and implement solutions.
- Conducted weekly reviews with management on service delivery and infrastructure status.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Facilitated internal and external audits, ensuring compliance and timely resolution of observations.
Consultant Azure Active Directory & Directory Services
HCL Technologies Ltd
11.2020 - 11.2022
- Plan and Implement any new service in scope of AD.
- Plan any maintenance activity to keep the environment healthy & secure.
- Managing operations team.
- Meet the SLA and KPI.
- Managing team of ten members.
- Plan the change activities and deploy for the global environment.
- HCL Technologies is an Indian multinational technology company that specializes in information technology services and consulting, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.
Senior Consultant DataCenter Services
NIIT Technologies Ltd
07.2016 - 10.2020
- Hold multiple responsibilities in the current role that includes Proposing solutions based upon the need in the current infrastructure, Preparation of HLD & LLD for implementing any service in infrastructure.
- Owning MI, P1 & P2 and RCA review with client.
- Prepare and implement solution for hosting services and hosted services.
- Analyze the current deployed data center infrastructure reports for any potential failures.
- Fetched reports using Power shell to get statistics asked by management.
- MS Licensing to ensure compliance with the license usage.
- Propose and Implement solution for any predictive failure.
- Own any major incident and priority issue for the platform fix.
- Co-ordination with vendor and internal client.
- Ensure that right monitoring parameters are in place for critical infrastructure.
- Ensure Maximum availability of the hosted services and SLA’s are meet.
- Co-ordination with client for the implementation update and strategies.
- Co-ordination with other project team for business co-ordination.
- NIIT Technologies is a global IT solutions organization addressing the requirements of clients across the Globe. NIIT Technologies services clients in travel and transportation, banking and financial services, insurance, manufacturing, and media verticals, offering a range of services, including Application Development and Maintenance, Infrastructure Management, and Business Process Management. Focused on Digital Services, the Company is helping businesses design agile, scalable, and digital operating models.
SME FOR FDA REGULATORY PROJECT ASTELLAS
IBM
07.2015 - 07.2016
- Engagement with high priority and escalated issues.
- Monitoring and Mentoring team with Technical aspective.
- Planning, Implementation and Documentation of new project deliveries.
- TSD and Prior Implementation reviews with Architects.
- P2V and V2V Servers.
- Pre and Post Datacenter Migration Task.
- Respond to Problem Management and Incident Management calls.
- Handling Virtual Center operations.
- Attending client review calls and understand the technical needs.
- IBM is an international brand and have a great history. The company provides IT solution to many clients across the globe.
Sr. System Engineer
Xchanging Technology Ltd.
02.2012 - 06.2015
- Managing windows 20xx server through RDP, ILO, DRAC, PCA, Raritan, Visionapp etc.
- Implementing, configuring and maintain windows 2000, 2003, 2008, 2012 based servers.
- Troubleshooting issue related to OS or services.
- Managing Active directory Group Policies, File Server and print server’s security policies as per Corporate Security Guidelines.
- Active Directory issue: Users/Security Groups /Distribution group / Exchange mailbox.
- Providing support for Citrix servers, License server, Web Interface and Citrix Secure Gateway.
- Managing VM infrastructure using Virtual Center.
- Managing Patch management activities through WSUS.
- Ensure that the SLA agreements with the business are maintained, and that we remain Security compliant and also established new technique to improve client agreed SLA.
- Xchanging Technologies is a UK based company. It provides IT solutions in various areas such as HR, procurement, finance & customer administration. It has its 3 centers in India & more than 20 centers across 5 countries. The company is also playing a wide role in the insurance sector.
System Administrator
EBusinessware
08.2011 - 01.2012
- Primary responsibility to handle the technical queries and concern of user.
- Providing Hardware and software support.
- Adhering SLA while working on request and incident.
- Diagnose the cause of the problem and correct the problem by coordinating with third party (if required) like Microsoft, HP and DELL & IBM etc.
- Maintaining the daily activities & shift handover for team members.
- In RBS, Ebusinessware provide IT Infrastructure and management support. EBW is primarily responsible for IT helpdesk segment. That’s includes dealing with Daily IT Operation for RBS.
Client Support Analyst
United Lex
04.2011 - 07.2011
- Creating and managing users.
- Assigning permission related to application and support.
- Troubleshooting Microsoft Suite issues.
- Providing remote desktop support for the application configuration and troubleshooting.
- United Lex is a BPO and has legal process running in house. They use many applications related to the client-based project.
FMS Engineer
CMS
04.2010 - 02.2011
- Handling hardware and software issues faced by users.
- Troubleshooting email client issue.
- Arranging and scheduling vide conference between different geographical locations.
- Doing hardware and software inventory.
- Coordinating with third party vendors for hardware related issues.
- Maintaining the print server and file server.
- Managing the tape library and scheduling the backup.
- Image bare metal machines and installing latest patches.
- International Finance Corporation is World Bank Group and they worked from a UN Office. They finance big projects to government and private sector. They also financially support many NGO’s and have played a big role for the development of rural sector.
Sr. Technical Associate
WIPRO
10.2007 - 03.2010
- Installation & Maintenance of Window XP and Windows Vista.
- Configuration and troubleshooting Microsoft outlook 2003.
- Troubleshooting networking connectivity (LAN) issues.
- Handling Hardware issue.
- Documenting all the troubleshooting steps performed.
- Wipro BPO is into Outsourcing Business and has many clients around the world. Dell was one of their clients. Dell is one of the leading brands in technology business and has many business and home users as client.
Education
MSC -
Swami Vivekanand Subharti University
01.2020
MBA -
VMU
01.2015
B.A. -
Delhi University
01.2010
XII -
National School of open learning
01.2006
X -
Dr. Anil Mailk School
Faridabad, Haryana Board01.2003
Skills
- Microsoft Azure IaaS and Active Directory
- Windows Server management
- Virtualization technologies
- Active Directory administration
- Data center operations
- Infrastructure automation
- Operating system administration
- Security management
- PowerShell scripting
- VMware and Virtual Center
- VMware Horizon View
- Nutanix and Prism Center
- Microsoft Hyper-V
- SCCM administration
- Hardware support
- ITIL processes
- Incident, problem, and change management
- Service delivery optimization
- Infrastructure planning
- Data center expansion
- Team leadership
- Analytical skills
Project Highlights
- Datacenter Migration
- Designing & Implementing VMware Virtual Data Center
- Implementation of VMware Horizon View VDI Solution
- Deployment & Expansion of VMware Horizon View VDI environment
- Upgrade of existing VMware Virtual Center
- P2V using VMware Standalone Converter
- Setup of a new Active Directory domain site
- Restructuring Of Active Directory
- Deploy & Configure Hyper V Cluster with Storage Space Direct
- Migration and Deployment of Virtual Machines to Azure Cloud
- Upgrade of Enclosure C7000 & Blades
- Implementation of Windows Server environment
- Upgrade & Plan for upgrade of domain & forest function levels
- Upgrade of windows server & migration of services
Corporate Trainings And Certifications
- VMware 5.0 DCV
- Microsoft Azure Cloud
- MCTS 2012 & 2008
- SCCM2012
- Citrix Xen App 6.5
- MCSE2003
- ITIL V3
- Soft Skills and Client Management
- Leadership Training From Pegasus Institute Bangalore
Languages
- English
- Hindi
- English
ITlL Processes
- Incident Management
- Problem Management
- Change Management
Personal Information
- Father's Name: Mr. Harish Kumar Malhotra
- Mother's Name: Mrs. Sunita Malhotra
- Spouse's Name: Mrs. Preeti Malhotra
- Date of Birth: 09/11/86
- Nationality: Indian
- Marital Status: Married
Timeline
IT Infrastructure Consultant
Axis Bank Limited
11.2022 - Current
Consultant Azure Active Directory & Directory Services
HCL Technologies Ltd
11.2020 - 11.2022
Senior Consultant DataCenter Services
NIIT Technologies Ltd
07.2016 - 10.2020
SME FOR FDA REGULATORY PROJECT ASTELLAS
IBM
07.2015 - 07.2016
Sr. System Engineer
Xchanging Technology Ltd.
02.2012 - 06.2015
System Administrator
EBusinessware
08.2011 - 01.2012
Client Support Analyst
United Lex
04.2011 - 07.2011
FMS Engineer
CMS
04.2010 - 02.2011
Sr. Technical Associate
WIPRO
10.2007 - 03.2010
MSC -
Swami Vivekanand Subharti University
MBA -
VMU
B.A. -
Delhi University
XII -
National School of open learning
X -
Dr. Anil Mailk School