Naresh Thakur
Joginder Nagar
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Relationship Manager
HDFC Bank
Solan
09.2024 - 09.2025
- Sourced and onboard New-To-Bank (NTB) clients for various banking products including Cash Credit, Overdrafts, Term Loans, Project Funding, Secured and Unsecured Loans.
- Manage and expand the existing client portfolio by offering customized financial solutions to meet client needs.
- Maintain strong and healthy relationships with clients through regular follow-ups, reviews, and service excellence.
- Ensure timely disbursement and documentation of credit facilities in compliance with internal policies and regulatory norms.
- Cross-sold a range of banking products including insurance, investment products, credit cards, and digital banking solutions.
- Conduct regular financial analysis and risk assessments to ensure portfolio quality and minimize NPAs.
- Collaboration with internal teams such as credit, legal, operations, and collections to ensure smooth client servicing.
- Achieve monthly and quarterly targets for revenue generation, asset growth, and client acquisition.
- Provide end-to-end support for client queries, grievance redressal, and transactional issues.
- Participate in marketing and promotional activities to increase brand visibility and business leads.
Manager-Credit Operations and Service
Bajaj Finance Ltd
04.2019 - 08.2024
- Handle day-to-day customer interactions, ensuring high-quality service and quick resolution of queries.
- Manage cash operations efficiently, maintaining accuracy and adherence to audit guidelines.
- Processe and disburse loan files, including documentation, verification, and coordination with relevant departments.
- Logge and facilitate disbursement of Gold Loans, ensuring timely execution and customer satisfaction.
- Generate revenue through effective cross-selling of financial products such as Personal Loans, Business Loans, Professional Loans, Life Insurance, Health Insurance, and General Insurance.
- Performe various branch administrative tasks, supporting smooth operational workflows and compliance with internal policies.
Sales Officer
Bajaj Finance Ltd
03.2017 - 04.2019
- Sourcing of New cases and disbursement of cases.
- Generate revenue for company through Cross sell
- Resolved customer Queries
- Responsible for launch new initiatives of company in market i.e. Digital wallet , AOC, OMC ,ISD app , EKYC, E Mandate.
- Responsible for Building and maintaining healthy relations with Customers, dealers, ISD staff
Education
MBA - HR, Marketing
ICDEOL Himachal Pradesh University
Shimla01.2014
BBA -
VGC MANDI
Mandi01.2012
10+2 - ARTS
GSSS BOYS JOGINDER NAGAR
Joginder Nagar01.2008
Matriculation -
GSSS BOYS JOGINDER NAGAR
Joginder Nagar01.2006
Skills
- Hard Worker
- Self Confidence
- Multi-Tasking
- Quick Learner
- Client onboarding
- Financial analysis
- Risk assessment
- Regulatory compliance
- Portfolio management
- Relationship building
- Revenue generation
- Problem solving
- CRM tracking
Hobbies and Interests
- Listening music
- Playing Cricket
Disclaimer
I hereby declare that above mentioned information are true to the best of my knowledge & belief.
Languages
- Hindi
- English
Personal Information
- Father's Name: Piar Chand
- Date of Birth: 12/18/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Relationship Manager
HDFC Bank
09.2024 - 09.2025
Manager-Credit Operations and Service
Bajaj Finance Ltd
04.2019 - 08.2024
Sales Officer
Bajaj Finance Ltd
03.2017 - 04.2019
MBA - HR, Marketing
ICDEOL Himachal Pradesh University
BBA -
VGC MANDI
10+2 - ARTS
GSSS BOYS JOGINDER NAGAR
Matriculation -
GSSS BOYS JOGINDER NAGAR