Naresh Kumar
Operations Manager
Bangalore
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Operations Manager
Think & Learn Pvt Ltd
12.2017 - 12.2023
- Led team of [50] employees in daily operations, including scheduling, training, and performance management.
- Developed and implemented strategic plans to optimize operational efficiency and reduce costs, resulting in [15]% increase in productivity within [6] months.
- Analyzed workflow processes and identified areas for improvement, implementing solutions that led to [20]% reduction in errors and delays.
- Established key performance indicators (KPIs) to track progress and measure success, regularly analyzing data to make data-driven decisions.
- Collaborated with cross-functional teams to ensure alignment of operational goals with overall business objectives.
- Implemented new technologies and automation tools to streamline processes and enhance workflow efficiency.
- Conducted regular performance reviews and provided coaching and feedback to team members to support professional growth and development.
- Maintained compliance with industry regulations and company policies, ensuring safe and productive work environment.
- Oversaw all aspects of corporate travel arrangements, including booking flights, hotels, and rental cars for employees.
- Developed and implemented travel policies and procedures to ensure compliance with company guidelines and industry regulations.
- Negotiated contracts with travel vendors to secure competitive rates and discounts, resulting in [15%] reduction in travel expenses.
- Managed corporate card programs and reconciled expense reports to ensure accurate and timely reimbursement for employees.
- Conducted regular audits of travel expenses to identify cost-saving opportunities and mitigate fraudulent activities.
- Reduced turnaround time for project completion through effective resource allocation and team management
Operations Associate
URDOORSTEP.COM
09.2016 - 12.2017
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Implemented quality control measures, reducing errors and enhancing overall product quality.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Ensured safety protocols were adhered to by all team members in order to minimize workplace accidents.
Operations Associate
ZOLOSTAYS
10.2015 - 08.2016
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Analyzed data to identify trends, uncovering opportunities for process improvement and cost savings.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
Kandula Obul Reddy Memorial College of Engineering
Kadapa 06.2011 - 05.2015
Skills
Vendor Management
Organizational Management
Contract Management
Data Analysis
Process Improvement
SAP expertise
Building and Facility Management
Work flow planning
Workforce Management
Expense Reports
Contract Negotiation
Cross-Functional Communication
Team Leadership
Invoice Processing
Business Administration
Certification
GDS Certification (Amadeus, Galileo & Sabre)
Timeline
Operations Manager
Think & Learn Pvt Ltd
12.2017 - 12.2023
Operations Associate
URDOORSTEP.COM
09.2016 - 12.2017
Operations Associate
ZOLOSTAYS
10.2015 - 08.2016
Bachelor of Engineering - Electrical And Electronics Engineering
Kandula Obul Reddy Memorial College of Engineering
06.2011 - 05.2015