NARLA SATHWIK
Hyderabad
Summary
Results-driven Data Analyst with 1.8+ years in Customer Remediation Analytics and Data Quality Control within financial institutions. Expertise in SQL, SAS, Python, and Power BI to identify impacted populations, automate workflows, and provide audit-ready insights. Skilled in translating complex business rules into analytical solutions and delivering actionable insights to stakeholders.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Analytics Associate / Program Analyst
Wells Fargo
Hyderabad
07.2024 - Current
- Delivered end-to-end Customer Remediation Analytics across multiple Lines of Business including Home Lending, Credit Cards, Deposit Products, Auto Lending, and Commercial Banking.
- Analyzed complex datasets across multiple databases and external data sources using SQL (Teradata, Oracle, SQL Server) and SAS to identify impacted customer populations.
- Calculated customer financial harm in alignment with regulatory requirements and internal governance policies.
- Customer driven remediation analytics: Identified ~ 45k impacted customers across Home Lending and Cards portfolio with the different issues
- Prevented over-remediation exceeding $200,000 while mitigating under-remediation risks through precise validation.
- Conducted root cause analysis on business process and operational issues to support corrective actions.
- Performed exploratory data analysis (EDA) to identify trends, anomalies, and actionable insights.
- Automated repetitive remediation workflows using Python and SAS SQL, reducing manual effort by 50% and turnaround time.
- Ensured 100% SLA adherence, consistently delivering high-quality analytical outputs within timelines.
- Developed audit-ready documentation for analytical methodologies, impacted population logic, and technical specifications.
- Collaborated with Audit, Risk, Compliance, and Business stakeholders to validate remediation outputs.
- Participated in peer reviews to ensure analytical accuracy and compliance with organizational standards.
- Recognized with multiple Spotlight Awards and leadership appreciations for analytical excellence and cost savings.
Education
Integrated Dual Degree (B.Tech + M.Tech) - Electronics & Communication Engineering, Signal Processing & Communications
JNTUH College of Engineering Science & Technology
HyderabadSkills
- Data analysis and mining
- Predictive analytics
- Data visualization
- Data modeling and integration
- SQL (Teradata, Oracle, SQL Server)
- SAS (Base SAS, SAS SQL)
- Python programming
- Power BI and dashboards
- Advanced Excel skills
- Automation techniques
- Executive reporting
- Stakeholder presentations
- Requirements gathering
- Process improvement
- Project management
- Audit readiness
- Deep learning
- Business intelligence
Certification
- Python – Perfect eLearning
- SQL – HackerRank
- Java – HackerRank
- HTML & CSS – Pirple
Accomplishments
• Saved $200,000+ by preventing excess customer remediation payouts.
• Received Spotlight Awards for high-impact analytics and automation initiatives.
• Maintained zero SLA breaches across all remediation analytics engagements.
• Secured 2nd place in an internal Hackathon for analytics-driven solution development.
• Won cybersecurity-related competitions.
• Received Spotlight Awards for high-impact analytics and automation initiatives.
• Maintained zero SLA breaches across all remediation analytics engagements.
• Secured 2nd place in an internal Hackathon for analytics-driven solution development.
• Won cybersecurity-related competitions.
Mentorship And Leadership
- Conducted knowledge-sharing sessions on remediation analytics processes and SAS usage.
- Mentored peers on workflow understanding, analytics best practices, and organizational standards.
- Supported leadership in process improvements, and team enablement.
Training And Upskilling
- Advanced SQL – Multi-database querying and optimization.
- SAS Base Programming and SAS SQL for remediation analytics.
- Python for Data Analytics and process automation.
- Microsoft Power BI – Dashboard development and reporting.
- Generative AI fundamentals.
Timeline
Analytics Associate / Program Analyst
Wells Fargo
07.2024 - Current
Integrated Dual Degree (B.Tech + M.Tech) - Electronics & Communication Engineering, Signal Processing & Communications
JNTUH College of Engineering Science & Technology