Naseemunisa N
Bengaluru
Summary
Innovative Software Engineer known for high productivity and efficient task completion. . Excel at problem-solving, teamwork, and adaptability, ensuring successful project outcomes through effective communication and collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Software Engineer
CGI - Volkswagen
Bengaluru
08.2021 - Current
- Understanding of ServiceNow ticketing tool.
- Worked on user access management.
- Provided technical support to customers via emails and troubleshooting issues.
- Assisted in the estimation of project scopes and timelines during planning phases.
- Participated in continuous learning opportunities to stay current with emerging technologies.
- Led small development teams, overseeing project progress and mentoring junior engineers.
Education
High School Diploma -
BITH
Bellary06-2019
Skills
- IT service Management, Incident Management, Data Management
- SQL queries
- Customer Service Management
- Project Documentation
- Database Management
- Case Management
- Troubleshooting and resolution
Languages
Hindi
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Accomplishments
- Received Bronze Award in providing excellent work in CGI and our Client VOLKSWAGEN in the year 2022.
- Best Team of the Quarter for the year 2022.
Timeline
Software Engineer
CGI - Volkswagen
08.2021 - Current
High School Diploma -
BITH
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