Natasha Phukan
Influencer Marketing
Guwahati
Summary
Driven Talent Manager with proven track record of success in developing and implementing strategies to grow and improve business operations. Highly organized and possesses excellent communication and interpersonal skills. Effectively collaborates with colleagues and builds strong relationships.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Marketing Trainee
The Fortis Heart Institute
New Delhi
2015.03 - 2016.04
- Fortis Heart Institute Is one of the leading hospitals in the country
- My responsibilities covered consolidating the client lists, and answering their queries by email and telephone
- I acted as an important communicative instrument representing my company.
- Created and implemented customer loyalty programs to increase customer retention and loyalty.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
Guest Relations Executive
The Park Hotel
New
2014.02 - 2015.02
- The Park Group of Hotels is a pioneer in the concept of luxury boutique hotels in India.I worked as a
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Checked documentation and corrected issues in prompt fashion.
- Planned and implemented promotional activities to increase customer satisfaction.
- Monitored guest feedback, using to improve service and departmental operations.
- Coached and developed associates to improve soft skills and recovery techniques.
Process Executive(Immigration Consultant
IITM
New Delhi
2021.03 - 2022.03
- My included client management,documentation,stakeholder management and guidance in all facets of immigration to Canada.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Talent Manager
Celebrities
Mumbai
2018.02 - 2021.01
- Maera Mishra https://instagram.com/maeramishra?igshid=NTdlMDg3MTY= 2
- Karishma Sharma https://instagram.com/karishmasharma22?igshid=NTdlMDg3MTY= 3
- Rohit Suchanti https://instagram.com/imrohitsuchanti?igshid=NTdlMDg3MTY= 4
- Abhishek Kapur https://instagram.com/kapursahab?igshid=NTdlMDg3MTY=
- To handle the day-to-day activities of the celebrity/artist
- Managed and filed contracts, invoices and other documents associated with talent.
- Represented clients in negotiations with networks and production companies.
- Contacting media professionals to gain publicity to the company and the celebrity / artist
- Negotiated contracts and terms with agents and talent by attending meetings and creating deals.
- Leveraging existing media relationships and cultivating new contacts within business and industry media
- Coordination with the social media agency
- Confirmed smooth operations between clients and talent by acting as liaison.
- Promoted friendly collaboration between talent and production teams for efficient project completion.
- Fostered relationships with industry professionals for future connections.
- Assisted clients with developing personal brand and public image.
- For giving the public reach for the celebrity/artist on the social media
Talent Manager
TRILLER
New Delhi
2022.06 - Current
- Triller is the AI-powered open garden technology platform for creators. My responsibilities include :
- Develop and execute influencer marketing ,end to end negotiations with influencers and closing them on their lowest prices strategies,creative campaigns with the content team
- Identify and build relationships with relevant and prominent influencers and thought leaders
- Attend relevant events for networking,develop content ideas,curate content with the social media team,organize meet & greets etc
- Liaising with the marketing team to create and coordinate marketing strategies that work across diverse channels
- Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.
- Helped client advance in career by monitoring trends and changes in preferred industry.
- Confirmed smooth operations between clients and talent by acting as liaison.
Education
Gurukul Grammar Senior Secondary, Indraprastha College For Women,Delhi University
2007.03 - 2009.03
Bachelor of Arts - History
Indraprastha College For Women,Delhi University
New Delhi 2009.03 - 2012.03
PG Diploma - Public Relations And Marketing
YMCA
New Delhi 2013.03 - 2014.03
Skills
Strong verbal,organizational and writing skillsundefined
Timeline
Talent Manager
TRILLER
2022.06 - Current
Process Executive(Immigration Consultant
IITM
2021.03 - 2022.03
Talent Manager
Celebrities
2018.02 - 2021.01
Marketing Trainee
The Fortis Heart Institute
2015.03 - 2016.04
Guest Relations Executive
The Park Hotel
2014.02 - 2015.02
PG Diploma - Public Relations And Marketing
YMCA
2013.03 - 2014.03
Bachelor of Arts - History
Indraprastha College For Women,Delhi University
2009.03 - 2012.03
Gurukul Grammar Senior Secondary, Indraprastha College For Women,Delhi University
2007.03 - 2009.03
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