Productive employee with a proven track record of successful projects in Microsoft365 copilot , Microsoft Office 365 and Microsoft Exchange . Works with clients to determine requirements and provide excellent service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office 365 Migration Specialist & Copilot Support Engineer
Accenture
Chennai
02.2022 - Current
Led end-to-end Office 365 migration projects for various clients, ensuring seamless transitions and minimal downtime
Provided support as a Microsoft365 Copilot Support Engineer, assisting clients with day-to-day tasks and troubleshooting issues
Responsibilities included:
Designing and implementing migration strategies
Coordinating with clients to understand their requirements and providing tailored solutions
Performing various types of migration, Onpremise to Office365, Tenant to Tenant using various Tools like Quest Ondemand , Bit Tatian
Providing BAU support to the end users in the Microsoft Exchange, Microsoft Office365 and Microsoft 365 Copilot
Office 365 Specialist & Exchange Sr Administrator
Optimum Private Limited
04.2021 - 02.2022
Company Overview: Worked for Standard chartered Company
Supported 2010 and 2016 Exchange servers with multi-role servers having 80K plus mailboxes in hybrid mode
Designed and executed various types of Exchange migrations
Migrated users to Office 365 from Exchange 2010
Troubleshooting all the migration related issues
Worked for Standard chartered Company
Exchange and Office 365 Administrator
HCL Technologies
01.2019 - 04.2021
Supported Exchange servers with multi-role servers having thousands of mailboxes in hybrid mode
Designed and executed various types of Exchange migrations
Migrated users to Office 365 from Exchange servers
Mailbox Administration
Monitoring health and advisory notifications from Microsoft Office365 admin center console
Mail Transport and Exchange Online Message Tracking
Troubleshoot incidents related to mailbox issues
Troubleshoot Outlook and emails missing issues, calendar permissions, calendar & meeting invite issues
Office 365 Migration Specialist
Six Sigma Private Limited
07.2017 - 01.2019
Company Overview: Worked for TCS
Led migration activities including on-premises to Office 365, Office 365 tenant to tenant, and Google environment to Office 365
Utilized hybrid, staged, cutover, and tool migration methodologies
Administered and maintained Office 365 and Microsoft Exchange environments
Worked for TCS
Office 365 Migration Specialist
Microland
04.2016 - 12.2016
Company Overview: Worked for Microsoft Global Delivery
Performed remote move migrations and Exchange to Office 365 migrations
Executed various types of Exchange migrations
Managed administration tasks including mailbox creation/deletion, delegation and mail flow troubleshooting
Worked for Microsoft Global Delivery
Education
MBA - Finance
Madras University
Chennai, TN
01.2014
Bachelor of Science - Computer Science
Velliammal College for Women (Madras University)
Chennai, TN
01.2012
Diploma - Computer Application
CSC
Skills
Communication skills
Human relations skills
Adaptability to latest technologies
Handling migration in Microsoft Exchange & Office365
Microsoft Exchange server administration & Office365
Microsoft365 Copilot
Certification
MS-100: Microsoft 365 Identity and Services
MS-101: Microsoft 365 Mobility and Security
MS-102: Microsoft 365 Administrator
Timeline
Office 365 Migration Specialist & Copilot Support Engineer