Navaneeth Devadoss
Coimbatore
Summary
Proactive and experienced IT professional with a background in systems administration, maintenance and end-user computing. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining complex systems, including Microsoft operating systems, servers and specialized logistics software. Seeking to leverage comprehensive IT experience to take the next career step in systems administration with a respected organization that values hard work, strategic thinking and results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Windows Administrator
Tata Consultancy Limited
Chennai
01.2022 - Current
- Installed, configured, and maintained Windows Server 2012, 2016, 2018, 2019, and 2022 operating systems.
- Configured network settings including DHCP, DNS, WINS and other services related to networking infrastructure.
- Managed user accounts, permissions and access rights in Active Directory environment.
- Deployed patches and updates through WSUS or SCCM for all servers in the organization's IT infrastructure.
- Configured, monitored and maintained antivirus software to improve cybersecurity.
Lead-End User Computing
Tata Consultancy Limited
Stamford
01.2018 - 12.2021
- Designed, tested, and deployed virtual desktop infrastructure solutions for remote users.
- Provided technical support to end users in resolving hardware and software related issues.
- Managed inventory of spare parts and supplies used in servicing end-user computing equipment.
- Investigated reported incidents of malware infections or other malicious activities on user machines.
- Managed mobile device management solutions across a variety of platforms.
Incident and Problem Manager
Tata Consultancy Limited
Stamford
08.2015 - 12.2017
- Analyzed incident data to identify trends and root cause of problems.
- Collaborated with teams across the organization to ensure timely resolution of issues.
- Conducted post-resolution reviews to analyze effectiveness of solutions.
- Developed plans for proactive problem prevention initiatives.
Education
Master of Science - Information Technology
Anna University
Coimbatore05-2009
Bachelor of Computer Applications - Computer Science
Bharathiar University
Coimbatore05-2007
Skills
- Virtualization Technologies
- End-User Computing
- Service Management
- Patch management
- Server and System Administration
- Configuration Management
- Active Directory
- DHCP/DNS Ethernet proficient
- MS Office expertise
- Vulnerability Management
- Disaster Recovery Planning
Certification
- Microsoft Azure Fundamentals
- Microsoft Azure Virtual Desktop Administration
- ITIL V3 Intermediate (Service Operations)
Timeline
Windows Administrator
Tata Consultancy Limited
01.2022 - Current
Lead-End User Computing
Tata Consultancy Limited
01.2018 - 12.2021
Incident and Problem Manager
Tata Consultancy Limited
08.2015 - 12.2017
Master of Science - Information Technology
Anna University
Bachelor of Computer Applications - Computer Science
Bharathiar University
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