Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Positivepoints
Timeline
Generic

Naveed Muzaffar Wani

Srinagar

Summary

A highly motivated and results-driven professional seeking a challenging role that offers continuous exposure to new technologies and opportunities. I am eager to develop my skills and expertise in a dynamic environment that fosters teamwork, collaboration, and progress. With excellent interpersonal, analytical, and communication skills, I am well-equipped to build and lead teams, plan and implement processes, and drive business success. My strong work ethic and commitment to self-improvement make me a valuable asset to any organization.

Overview

14
14
years of professional experience

Work History

Sales Head

Herb Heaven
Srinagar
01.2021 - Current
  • Sales Strategy Development: Design and implement effective sales strategies to promote saffron, dry fruits, and other regional specialties across various markets
  • Team Management: Lead and manage a team of 7 sales professionals, setting goals, providing guidance, and monitoring performance to drive high results
  • Market Expansion: Identify new market opportunities and work to expand the brand’s presence locally and nationally, with a focus on growing market share
  • Customer Relationship Management: Build and maintain strong relationships with clients, suppliers, and distributors to ensure customer satisfaction and loyalty
  • Sales Reporting & Analysis: Regularly analyze sales performance, identify trends, and provide data-driven insights to optimize sales approaches
  • Product Knowledge & Training: Stay up-to-date on product details and industry trends to effectively train and guide the sales team in product knowledge and customer engagement
  • Budgeting & Forecasting: Develop annual sales forecasts, manage budgets, and ensure cost-effective operations
  • Skills Required: Leadership, strategic planning, excellent communication, relationship-building, market analysis, and a deep understanding of herbal products

Team Leader

iSON BPO INDIA Pvt Ltd
New Delhi
01.2019 - 12.2020
  • Ensure proper resolution is provided to customer of OLA Cabs, responding to inquiries and resolving issues promptly by my team
  • Offer new services and promotions to customers, enhancing their experience and driving sales by my team
  • Ensure my team retains existing customers by providing personalized value-added services
  • Report and track that support staff (cab drivers) adhere to the pre defined protocol set by the company so that there is zero inconvenience to the clients (passengers), and collaborate with them to resolve issues
  • Ensure safety of the passengers by tracking our support staff (Driver Partners)
  • Ensuring resolution is provided in a specific time (AHT : 2.00MINS) So that calls are not bounced back
  • Ensue team is briefed timely, keep them motivated and to ensure timely trainings are conducted so that quality is maintained

Accountant

Khalsa Electronics Company
Srinagar
06.2012 - 01.2018
  • Manage account operations of the company including bills, checking payments, managing inventory entries, checking of invoices with payments made, reviewing any discrepancies (if any), adhoc administrative functions, filing and documentations
  • Analyze business operations, trends, costs, revenues, financial commitments and obligations to project future revenues and expenses or to provide advice
  • Experienced in keeping the records of daily financial transactions and analyzing the financial aspects of organisation
  • Checking of daily cash management activities including recording and reconciliation of fund transfers
  • Generated all sales invoices/inter-company sales, purchase remittances and transport invoices, as well as processed the associated receipts and payments
  • Maintained effective communication links with clients, banks and different departments of the company regarding accounts available for monthly audits

Sales Executive

JCB – Gautam Engineering Company
06.2011 - 06.2012
  • Solicit existing and new customers for business opportunities
  • Promote/sell the company products
  • Offer discounts and deals as per company guidelines and offers available time to time to retain old customers and to convert prospective client
  • Promote the business with close liaisoning with the marketing Department
  • Liaison with suppliers and interdepartmental officials for timely delivery of sale and service to the customers
  • Create Detail Proposed Quotations (DPQs)
  • Presented and sell company products and services to potential clients
  • Attained monthly/quartley sales goals and objectives
  • Retain existing customers by providing personalized Value-Added Services and new-offers
  • To maintain and strengthen relationships with key clients
  • Conduct thorough market analysis to identify new opportunities

Education

B.Com -

University Of Kashmir
01.2011

12th -

CANDID HR.SEC. INSTITUTE
01.2008

10th -

TYNDALE-BISCOE-SCHOOL
01.2006

Skills

  • Communication skill
  • Multi-tasking
  • Decision Making
  • Integrity
  • Sales Driven
  • Flexible working hours
  • Business development and planning
  • Advertising and promotions
  • Sales planning
  • Operations
  • Sales expertise
  • Staff management

Hobbies and Interests

  • Swimming
  • Driving cars
  • Mountaineering

Personal Information

  • Date of Birth: 11/15/89
  • Nationality: Indian
  • Marital Status: Married

Positivepoints

  • Communication skill.
  • Multi-tasking.
  • Decision Making.
  • Integrity.
  • Sales Driven.
  • Flexible working hours.

Timeline

Sales Head

Herb Heaven
01.2021 - Current

Team Leader

iSON BPO INDIA Pvt Ltd
01.2019 - 12.2020

Accountant

Khalsa Electronics Company
06.2012 - 01.2018

Sales Executive

JCB – Gautam Engineering Company
06.2011 - 06.2012

B.Com -

University Of Kashmir

12th -

CANDID HR.SEC. INSTITUTE

10th -

TYNDALE-BISCOE-SCHOOL

Similar Profiles

CREATE PROFILE
Naveed Muzaffar Wani