Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Naveen

Naveen

Retail Store Manager
Tumkūr

Summary

Dynamic Retail Store Manager with a proven track record at Peppefry Pvt Ltd, excelling in sales leadership and operational optimization. Expert in driving sales growth through strategic planning and staff training, while fostering exceptional customer service. Adept at analyzing market trends to enhance performance and achieve targets, ensuring compliance and a secure environment.

Overview

4
4
years of professional experience
4
4
Languages

Work History

Retail Store Manager

Peppefry Pvt Ltd
11.2025 - Current
  • Facilitated team collaboration in enhancing customer service and achieving sales targets.
  • Developed and implemented strategic plans to optimise operations encompassing inventory management, merchandising, and staffing.
  • Analysed sales trends and customer preferences to drive strategic growth initiatives.
  • Trained staff on product knowledge, enhancing sales techniques and customer service skills.
  • Monitored key performance indicators and developed strategic action plans to drive enhanced sales performance.
  • Ensured compliance with company policies and safety standards to uphold a secure working environment.Maintained accurate sales records in CRM tools to ensure data integrity and support strategic decision-making.
  • Address objections and deliver tailored solutions, ensuring client satisfaction and fostering trust.
  • Managed quotations pricing and contracts to ensure accuracy and compliance with company standards.

Retail Store Manager

Royaloak
04.2023 - 10.2025
  • Facilitated team collaboration in enhancing customer service and achieving sales targets.
  • Developed and implemented strategic plans to optimise operations encompassing inventory management, merchandising, and staffing.
  • Analysed sales trends and customer preferences to drive strategic growth initiatives.
  • Trained staff on product knowledge, enhancing sales techniques and customer service skills.
  • Monitored key performance indicators and developed strategic action plans to drive enhanced sales performance.
  • Ensured compliance with company policies and safety standards to uphold a secure working environment.

Assitant Retail Store Manager

Royal Oak
10.2021 - 03.2023
  • Compiled daily sales reports to analyse target versus actual figures across multiple periods.
  • Analysed gross order value, net order value, return to origin, and return to vendor metrics to enhance operational efficiency.
  • Monitored daily active user and monthly active user statistics to enhance user engagement.

Education

Seshadripuram PU College
Yelahanka

Skills

Sales leadership

Retail operations

Sales growth

Staff management

Goal setting

Problem-solving

Customer service

Timeline

Retail Store Manager

Peppefry Pvt Ltd
11.2025 - Current

Retail Store Manager

Royaloak
04.2023 - 10.2025

Assitant Retail Store Manager

Royal Oak
10.2021 - 03.2023

Seshadripuram PU College
Naveen Retail Store Manager