Naveen Drall

• Developed and acquired Key accounts with business potential of Rs 50Cr+ Annually

• Led a team of 35 people directly and indirectly.

• Analyzed market trends and sales performance through various

channels.

• Collaborated with marketing and strategy teams to develop new

initiatives for customer loyalty and retention.

• Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
• Managed a large portfolio of accounts, consistently delivering exceptional customer service and fostering long-lasting relationships.
• Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
• Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
• Collaborated with marketing department to develop targeted campaigns that effectively communicated product value propositions to potential customers.

• Promoting company's existing Service and introducing new products to market
• Analyzing budgets, preparing annual budget plans
• New Business Development and customer acquisition
• Social media marketing and on site
• Customer Support and engagement with Brand
• Gathering, investigating, and summarizing market data and trends
• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Drove product development from concept to launch, ensuring alignment with customer needs.

• Responsible for sales, marketing & Brand development in PAN India
• Sales Presentation, Closing of Sales, Documentation and accounting
• Identifying and developing market areas and undertaking promotional activities for same
• Conducts and coordinates research on identified new business targets
• Monitor and develop new processes to enhance efficiency and effectiveness of departmental processes and implementation
• Content acquisition and selling
• Liaising with government bodies.
• Prepared annual budgets with controls to prevent overage

• Responsible for sales, marketing and operations
• Increased sales revenue by developing and implementing effective sales strategies.
• Identifying and developing market areas and undertaking promotional activities for same
• Organizing test rides for all available models along with new promotional activities for new products
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Identifying and developing market areas and undertaking promotional activities for the same
• Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
• Coordinated Various Safety-Rides and training with all groups
• Organizing test drives for all available models along with new promotional activities for new products
• Taking care of Team Sales, Sales Follow-up, along with Sales documentation and merchandise sales
• Managing all operations of showroom
• Resolving customers concerns
• Successfully completed training for product range at Headquarters (Thailand)
• Sold 100 + units in 1st Year

• Achieving the sales targets every month
• Carrying out marketing activities for enquiry generation
• Coordinating with customer for payments and documentation
• Carrying out the delivery & Training process & actively participating in the HOG (Harley Owners Group) Events and Rides.

• Sale of data Dongle, Sim and Handsets.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
• Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.

• Dealing with passenger enquiries about arrival and departure of flights and making sure that passengers get on-board their desired flight correctly
• Follow and enforce security and hazardous material regulations
• Handling computer system of airline (DICS)
• Generate flight reservations and also issuing boarding passes and airline tickets.
• Coordinated closely with other departments to resolve customer issues, ensuring seamless service delivery and problem resolution.