Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Languages
Timeline
Generic

NAVEEN KS

Bangalore

Summary

Dynamic IT professional with extensive experience at Natural Remedies Pvt Ltd, excelling in IT infrastructure management and regulatory compliance. Proven track record in project management and vendor negotiation, leading teams to enhance system performance. Proficient in Windows Server and adept at fostering collaboration, ensuring robust IT security and user support.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager – IT Infrastructure

Natural Remedies Pvt Ltd
Bangalore
07.2017 - Current
  • Managed complete IT infrastructure: Windows servers, VMware/Nutanix, antivirus (Trend Micro,Sentinel one), backup (Veeam), and network systems.
  • Salesforce (SFDC) Implementation:
    Played a key role in the implementation of Salesforce CRM, including requirement gathering, integration with existing systems, user access control, and post-deployment support to enhance sales and customer relationship management processes.
  • Handled IT budgeting, project planning, and vendor negotiations for hardware/software procurement.
  • lead the planning of Networking in plant.
  • Lead & monitor the IT team supporting internal users with hardware/software troubleshooting.
  • Implemented and maintained IT security and compliance policies.
  • Audit preparation and successful completion of audits like GLP, ISO 50001, OHSMS, EMS, and statutory audits like PWC and EY.
  • Lead the SAP user management, licensing, and routine BASIS support.
  • Conducted user awareness training and MIS reporting to management.
  • Daily Monitoring Activity.
  • IT Infrastructure maintenance and monitoring of IT Day to Day activities
  • Developed data security and disaster recovery procedures.

IT Executive – Infrastructure Support

EICL Ltd
Bangalore
06.2016 - 07.2017
  • Administered Windows Servers, backup systems, and SAP transport/user operations.
  • Supported plant-wide networking and patch updates.
  • Configured and monitored routers, switches, and DFS systems.
  • Managed vendor relationships for IT procurement.
  • Maintain Windows Server 2012, 2008 and Networking Activities
  • Maintain Windows Server 2012, 2008 and Networking Activities
  • CCTV Implementation for the plant
  • Configuring and maintaining Network in Plants
  • Monitoring Security Alert in Trendmicro Antivirus.

IT Officer – Systems & Network

Natural Remedies Pvt Ltd
Bangalore
07.2013 - 06.2016
  • Configured and maintained Windows servers, D-Link switches, and Mac systems.
  • Lead system monitoring, backup, and user access control.
  • Developed and maintained processes and technology roadmap to achieve business objectives.
  • Assisted in developing policies for the secure use of IT systems by staff members.
  • Procured IT resources for strategic and operational computing requirements.
  • Supported SAP systems and infrastructure planning.
  • Coordinated remote support and troubleshooting via Citrix.
  • Developed data security and disaster recovery procedures.

Technical Support Engineer

Maxcon Communications
Bangalore
07.2011 - 06.2013
  • Installed and configured routers/switches (Cisco 1941, 2900 series) and Windows servers.
  • Managed Active Directory, DHCP, DNS, VLANs, and network protocols.
  • Performed user access management and physical device configuration.
  • Managing and supporting the Tally, Winman, and Saral TDS applications.
  • Asset Management using Sapphire and Technical Support for user.
  • Daily Monitoring Activity.
  • System Hardening.
  • Asset Management using
  • Monitoring and troubleshooting of Network Devices

Education

M.Sc. - Information Technology

Shri Nehru Maha Vidyalaya College
Coimbatore

MBA - Human Resources

Bharathiar University
Coimbatore

BCA -

Sankara College of Arts and Science
Coimbatore

Skills

  • Project management
  • IT infrastructure management
  • Budget management
  • Regulatory compliance
  • Team leadership
  • Idea development and brainstorming
  • Staff training and development
  • Policy administration
  • Teamwork and collaboration
  • Vendor negotiation
  • IT security
  • VMware/Nutanix
  • Robust backup solution
  • Antivirus administration
  • SAP BASIS administration
  • Server administration
  • Networking

Accomplishments

  • End-to-End Networking and Server Configuration – New Plant: Successfully implemented full-scale networking infrastructure and server setup for a newly established manufacturing plant, including LAN/WAN, switching, routing, and server deployment
  • CCTV Implementation and Maintenance – All Plants:
    Led the planning, deployment, and ongoing maintenance of comprehensive CCTV surveillance systems across all plant locations to enhance security and compliance.
  • SAP Implementation – Natural Remedies: Contributed to the enterprise-wide SAP implementation project, focusing on IT infrastructure readiness, system integration, and user support
  • VMware to Nutanix Virtualization Migration:
    Managed the seamless migration of virtualized workloads from VMware to Nutanix hyperconverged infrastructure, improving scalability, performance, and management efficiency.
  • Cybersecurity Initiatives – VAPT & Security Posture Assessments:
    Conducted Vulnerability Assessment and Penetration Testing (VAPT) and security posture evaluations to identify and mitigate IT risks, ensuring compliance with industry standards.
  • Firewall Implementation – Corporate and Plant Locations: Implemented next-generation firewalls across corporate offices and all plant sites, enabling secure perimeter defense, traffic monitoring, and intrusion prevention Firewall implementation in corporate and plants.
  • Salesforce (SFDC) Implementation:
    Played a key role in the implementation of Salesforce CRM, including requirement gathering, integration with existing systems, user access control, and post-deployment support to enhance sales and customer relationship management processes.

Certification

  • ITIL V4 (Completed)
  • Azure fundamentals
  • MCITP
  • CCNA
  • Gen AI and ML (Pursuing)

Languages

  • English
  • Hindi
  • Kannada
  • Tamil
  • Malayalam

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Kannada
Upper Intermediate (B2)
B2

Timeline

Assistant Manager – IT Infrastructure

Natural Remedies Pvt Ltd
07.2017 - Current

IT Executive – Infrastructure Support

EICL Ltd
06.2016 - 07.2017

IT Officer – Systems & Network

Natural Remedies Pvt Ltd
07.2013 - 06.2016

Technical Support Engineer

Maxcon Communications
07.2011 - 06.2013

M.Sc. - Information Technology

Shri Nehru Maha Vidyalaya College

MBA - Human Resources

Bharathiar University

BCA -

Sankara College of Arts and Science
NAVEEN KS