Naveen Kumar
Gaya
Summary
Dynamic Senior Sales Executive with 9 years at INFRA.MARKET, excelling in lead generation and channel management. Proven track record in building strong client relationships and enhancing customer satisfaction. Adept at sales strategy and market analysis, driving significant growth in competitive environments while fostering team development and innovation.
Overview
10
10
years of professional experience
Work History
Senior Sales Executive
INFRA.MARKET(IVAS)
Patna
07.2024 - Current
- A result oriented professional with 9 years of qualitative experience in Sales & Marketing, Business Development.
- Currently Designated as a Senior Sales Executive, Patna.
- Develop new business partners, dealers and distributers to increase sales in the market.
- Close interaction with the Contractor/Builder to assist them to promote the product for secondary sales.
- Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.
- Supervising customer service operations for rendering quality services; providing first line customer support by answering queries and resolving their issues.
- Channel Management/ Supporting the existing network and responsible for primary and secondary.
Sales Executive
CERA SANITARYWARE LTD.
Muzaffarpur
03.2022 - 06.2024
- A result oriented professional with 8 years of qualitative experience in Sales & Marketing, Business Development.
- Currently Designated as a Sales Executive, Muzaffarpur.
- Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.
- Supervising customer service operations for rendering quality services; providing first line customer support by answering queries and resolving their issues.
- Channel Management/ Supporting the existing network and responsible for primary and secondary sale.
Sales Executive
HSIL.
Gaya Division
07.2021 - 02.2022
- Negotiated contracts with vendors and suppliers to secure advantageous pricing terms.
- Attended industry events to build relationships with key contacts in the field.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Generated reports to summarize sales performance metrics and present findings to management team.
- Negotiated contracts with clients on behalf of the company.
- Resolved customer complaints in a timely manner while providing excellent customer service.
TERRITORY MANAGER
BRILLOCA. LTD ( HSIL LTD )
Patna
05.2019 - 12.2020
- A result oriented professional with 5 years 10 month of qualitative experience in Sales & Marketing, Business Development.
- Currently Designated as a TERRITORY MANAGER.
- Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.
- Supervising customer service operations for rendering quality services; providing first line customer support by answering queries and resolving their issues.
- Channel Management/ Supporting the existing network and responsible for primary and secondary sale.
RSO (Retail Sales Officer)
HSIL.
07.2016 - 05.2019
- Develop new business partners dealer and distributer to increase sales in the market.
- Close interaction with the Contractor/Plumber to assists them to promote the product for secondary sales.
- Organized meeting among distributer with sub-Dealer, Plumber & Contractor.
- Looking for project sales/Retail Sales.
- Customer Relationship Management with existing clients.
- Convert lead after good follow-up.
- Responsible for Galleria display of new products.
PSR (Data Sales), Prepaid (GSM)
RELIANCE CAMMUNICATION LIMITED
07.2015 - 05.2016
- Responsible for Secondary and Tertiary 3G Data business.
- Promoting and selling 3G Data FRCs, STVs, and other products.
- Doing as maximum MNP in Reliance 3G.
- Handling and Solving Customer complaints.
- Participating in all other activities of organization.
Education
Master of Business Administration -
Birla Institute of Technology
Ranchi01.2015
Bachelor Degree - Business Management
R S S Evening College
Gaya, Bihar01.2013
Higher Secondary - Commerce Stream (I.Com)
Oxford Public School
Ranchi, Jharkhand01.2009
Senior Secondary -
Gyan Bharti
Bodhgaya, Bihar01.2007
Skills
- Innovation
- Lead generation
- Market analysis
- Sales strategy
- Team building
- Data analysis
- Competitive analysis
- Sales forecasting
- Channel management
- Customer relationship management
- Problem solving
- Team development
- Smart working
- Willing to learn new skills
- Ability to adapt to fast changing work environment
Hobbies and Interests
- Getting knowledge from others
- Playing outdoors games
- Listening Music
Projects
Reliance Communication Ltd, Increasing Market Share in Postpaid Division in Ranchi, Sales, Questionnaire and Survey, 45 days, Consumer Perception, Consumer Buying Behavior
Disclaimer
I confirm that all the information provided by me is true to the best of my knowledge and belief.
Languages
- English
- Hindi
Personal Data
11/05/92, Male, Indian, Married
Timeline
Senior Sales Executive
INFRA.MARKET(IVAS)
07.2024 - Current
Sales Executive
CERA SANITARYWARE LTD.
03.2022 - 06.2024
Sales Executive
HSIL.
07.2021 - 02.2022
TERRITORY MANAGER
BRILLOCA. LTD ( HSIL LTD )
05.2019 - 12.2020
RSO (Retail Sales Officer)
HSIL.
07.2016 - 05.2019
PSR (Data Sales), Prepaid (GSM)
RELIANCE CAMMUNICATION LIMITED
07.2015 - 05.2016
Master of Business Administration -
Birla Institute of Technology
Bachelor Degree - Business Management
R S S Evening College
Higher Secondary - Commerce Stream (I.Com)
Oxford Public School
Senior Secondary -
Gyan Bharti