NAVEEN KUMAR S
Democratic Leader
Bangalore
Summary
Results-driven operations manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors in elevator industry.
Overview
21
21
years of professional experience
Work History
Area Manager - Field Operations
Schindler India Pvt Ltd
04.2019 - Current
- Led a turnaround performance achieving 2X profit margin against budget in 2023
- Recognized as the Best Area award across India for exceptional performance
- Implemented strategies resulting in significant improvement in service technical parameters
- Drove revenues and team morale by developing and deploying sales contests.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Asst Manager - Modernisation Sale
thyssenkrupp Elevator India Pvt Ltd.
6 2016 - 03.2019
- Lead fast-paced sales team in completion of high-priority projects
- Collaborate with cross-functional teams in the development of Mod sales operation strategies and initiatives
- Develop measurable sales plans and analytics and track profitability and revenue gains
- Monitor industry trends and devise strategies to maximize productivity
- Measure field-level utilization of products and oversee gathering of customer insights for use in future product development.
Manager NI Operations
Thyssenkrupp Elevator (India) Pvt Ltd
04.2013 - 05.2016
- Heading Installation Bangalore
- Appointing Installers & Subcontractors for executions, Management committee presentation, Project Management, Sub contractor work flow monitoring, forecasting the closing of projects, Project Planning, Customer satisfaction and response, SAP report analysis, were prime responsibilities
- Project Planning: Conceptualizing detailed project reports & execution plans after thorough discussion with clients
- Establishing time span of project execution as per client specifics
- Monitoring project status during the course of periodic project review meetings
- Preparing Method Statements including Inspection and Test Plans
- Schedule the jobs and complete the project as per targets and estimated cost
- Abiding by the quality control and bills certification of sub-contractors
- Liaison with project personal to ensure that the requirements of the interfacing plan are implemented and monitored correctly.
Team Leader NI Operations
Schindler India Pvt Ltd.
04.2006 - 04.2013
- Installation & Project Management: Supervising all Installation activities including providing technical inputs for methodologies of Installation & coordination with site management activities
- Interacting with Architects, Consultants, Developers and proposed customers for order generation
- Coordinating with Sub Contractors; monitor their performance in view of project schedule
- Implementing QA / QC procedures, Total Quality Management principles and checks
- Ensuring the adherence to Quality & Safety norms across the entire course of project execution
- Participating in interfacing meetings and Programs
- Reviewing interfacing reports and inspections
- Facilitating the maintenance of all records as required under this interfacing plan
- Ensuring that any improvement resulting from work place inspections are initiated and implemented in required time frame
- Communicating with the interfacing Site Manager/engineer on matters relating to Interfacing.
Engineer
Rotork Controls India Pvt Ltd.
10.2003 - 04.2006
- Responsible for handling assembly line.
Education
Bachelor of Engineering - Electrical and Electronics Engineering
B.M.S. College of Engineering
Bengaluru, KarnatakaSkills
Business Systems and Software Knowledge
Direct Sales and Operation Experience
Database and Spreadsheet development
Customer Retention
Supply Chain Processes
Field and Corporate Communications
Process Improvement
Vendor Management
Data Analysis and Forecasting
Direct/Indirect Sale Channel Support
Audit and Operational Compliance
Sales analysis
Strong interpersonal skills
networking skills
Extensive personal network
Active Listening
Document Management
Team Collaboration
Accomplishments
- Managed the Employee of the year 2016 award winning Mod sales team at thyssenkrupp Elevator India Pvt Ltd.
- Business Development: Developed strong relationships with key referral sources which resulted in increase in referrals over one-year period.
- Increased sales by 30% over a One year period against budget.
- Exceptional Project Manager successful at directing change management initiatives requiring fast-paced execution. More than twelve years in project management in a elevator industry.
- Talented Team lead focused on process improvement and on-time delivery of all projects. Budgeting and forecasting specialist possessing advanced knowledge of MS Projects.
- Versatile Manager dedicated to boosting company revenue through exceptional leadership and rigorous cost control techniques. Desires the opportunity to revamp processes and procedures and increase efficiency and product quality.
Phone
9886472051, 7975103987
Linguistic Abilities
- English
- Kannada
- Hindi
- Telugu
- Tamil
Personal Information
- Father's Name: Srinivasalu M (Late)
- Date of Birth: 10/26/84
Timeline
Area Manager - Field Operations
Schindler India Pvt Ltd
04.2019 - Current
Manager NI Operations
Thyssenkrupp Elevator (India) Pvt Ltd
04.2013 - 05.2016
Team Leader NI Operations
Schindler India Pvt Ltd.
04.2006 - 04.2013
Engineer
Rotork Controls India Pvt Ltd.
10.2003 - 04.2006
Asst Manager - Modernisation Sale
thyssenkrupp Elevator India Pvt Ltd.
6 2016 - 03.2019
Bachelor of Engineering - Electrical and Electronics Engineering
B.M.S. College of Engineering