Proven leader with extensive experience at Omega Healthcare Management Service Pvt Ltd, adept in workflow optimization and team building. Excelled in enhancing team performance and project completion through effective coaching and problem-solving aptitude. Achieved significant improvements in daily operations, demonstrating a strong ability to motivate staff and streamline processes.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
TEAM LEAD - AR
Omega Healthcare Management Service Pvt Ltd
01.2021 - 12.2024
Company Overview: Proven leader with extensive experience at Omega Healthcare Management Service Pvt Ltd, adept in workflow optimization and team building
Excelled in enhancing team performance and project completion through effective coaching and problem-solving aptitude
Achieved significant improvements in daily operations, demonstrating a strong ability to motivate staff and streamline processes
Working towards the client and Provider expectation
Preparing PPT slides for the weekly review with Provider and Client
Working closely with Client to have the work progress go on smoothly
Interaction with Provider to know their needs and what they are
Coordinated team activities and delegated tasks to ensure efficient completion of projects
Conducted regular performance reviews to assess individual team member progress
Monitored daily workflow to ensure adherence to established policies and procedures
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions
Maintained a positive work environment that promoted collaboration between team members
Participated in regular meetings with senior leadership to provide updates on team progress
Reviewed completed work to verify consistency, quality, and conformance
Subject Matter Expert - AR
Omega Healthcare Management Service Pvt Ltd
07.2015 - 07.2019
Working on Claims as per the resolutions
Keeping a track of the worked claims and having checked whether the claim is been resolved towards the payment
Resolving the denied claims and checking out the resolutions
Provided subject matter expertise and guidance to cross-functional teams in the development of new products
Conducting the team huddle and providing the updates as per the client
Created detailed reports on project progress, metrics, and results for stakeholders' review
Identified areas of risk within complex projects then proposed mitigation strategies for successful completion of tasks
Education
B.COM - Commerce
BNES College
PUC - Commerce
BNES PU College
SSLC - undefined
St. Paul's English High School
Skills
Daily workflow improvement
Team motivation
Team building
Coaching
Staff education and training
Problem-solving abilities
Problem-solving aptitude
Workflow Optimization
Certification
Best Quality Assurance - AR
Accomplishments
Star Award - Omega Healthcare (June 2016)
Golden Brick Award - Omega Healthcare
Raising Star Award - Omega Healthcare
Quarterly Award - Omega Healthcare
Timeline
TEAM LEAD - AR
Omega Healthcare Management Service Pvt Ltd
01.2021 - 12.2024
Subject Matter Expert - AR
Omega Healthcare Management Service Pvt Ltd
07.2015 - 07.2019
PUC - Commerce
BNES PU College
SSLC - undefined
St. Paul's English High School
Best Quality Assurance - AR
Certified Team Lead
B.COM - Commerce
BNES College
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