NAVEEN KUMAR H
Bangalore,Karnataka
Summary
- Previously working as Global Sales Support Specialist driving productivity and efficiency gains for Palo Alto Networks Sales by assisting with operational tasks such as quote management, pricing, deal approvals, and special sales programs that assist in moving sales cycles forward.
- Passionate about achieving 100% quote accuracy, reducing overload with guided selling, making the deal process easy, smooth and fast, accelerating approval workflows, and strongly focusing on key deals and managerial tasks.
- Holds strong business, pricing & product knowledge and delivered analytical support to sales for large, complex, non-standard transactions, and supported Field Team drive new deals as well as up-sell opportunities and on opportunity management (creation, updating, closing).
- Successfully worked on Salesforce.com, Admin Site, Dynamics365, Solution Builder, Freshdesk, Frontline CPQ, My Quotes, SYR, Oracle and IB Data.
- Time tested capabilities in creating the Oppty, generating the quote, pricing, approving the quotes, drafting contract, resolving the issues/bugs by raising JIRA, and helping the Sales Team with pre-and post-sales procedures.
- Proficient in creating and implementing reporting and dashboards for the sales organization that focuses on improving efficiency, effectiveness, and productivity; maintaining data integrity within customer records in Salesforce.com and other systems.
- Proven track record of identifying opportunities for process automation and optimization, with a focus on scalability and driving significant growth.
- Excellent problem-solving, project management, interpersonal and organizational skills.
Overview
12
12
years of professional experience
Work History
Global Sales Deal Specialist
Palo Alto Networks
Bangalore
09.2025 - 04.2026
- Supporting the Field Sales Team with quoting complex deals, responding to order inquiries, and providing guidance on product configurations in SFDC CPQ.
- Supported field, channel, and distribution / resellers partners to ensure opportunities maintain a high velocity, quotes are delivered on time and guiding them with other queries; surfaced quote-related challenges immediately to Sales Leadership for remediation.
- Facilitating training on quote-to-order processes, including SFDC quoting sessions, ensuring that our Sales team members are equipped with the knowledge needed to drive sales success.
- Working closely with teams including Deal Review, Pricing, Product, Sales Operations, and IT to ensure the smooth implementation of business policies, scalable quoting processes, and GTM offerings in SFDC CPQ.
- Working with the documentation team to ensure that our quoting decks are accurate, well-structured, and aligned to drive sales success. As a Subject Matter Expert in new product introductions, helping team to design and refine quoting best practices for both new and existing products, ensuring clarity and consistency across all enablement materials.
- Serving as a key partner in driving business requirements for system enhancements in SFDC CPQ, actively participating in the testing and UAT process to ensure new functionalities align with business needs. Identifying and escalating system gaps and opportunities for process improvements, collaborating to streamline workflows and eliminate inefficiencies.
- Validating the operational readiness of new GTM offers by collaborating with cross-functional teams to enable seamless execution of new product offerings. Build strong relationships with internal teams (Product, Sales, Legal, IT, etc.) to ensure alignment and smooth quoting processes.
Senior Monetization Pricing Analyst
Andor Tech Services LTD
Bangalore
02.2023 - 09.2025
- Serve as a trusted advisor to field sales on pricing, product configuration, and business teams.
- Created new and renewal quotes 180 days before contract expiration based on Install Base (IB) and shared with Sales and Customer Success team for review, validation, and timely delivery to distributors.
- Discuss high value deals with the sales team, check the competitive landscape in the deal, customer budget and recommend the best possible commercial proposal.
- Consistently meet and exceed Service Level Agreements (SLAs) regarding quote delivery timelines and accuracy for LinkedIn sales.
- Resolving tickets everyday on Quoting inquiries, Pricing, Deals within SLA Drive business model and pricing process innovation to accelerate growth.
- Partner closely with LinkedIn's most senior sales professionals to structure and execute on large, strategic enterprise-wide deals.
- Identified process and policy gaps, recommending improvements and best practices to enhance productivity and increase deal velocity.
- Build productive relationships and feedback loops with Legal, Finance, Sales and Product teams.
- Acted as POC for the team facilitated training for the team member; handled training documents related to the processes (New Hire).
- Collaborated with teams and management to pinpoint process improvements and system enhancements.
- Project Name: LinkedIn
World Wide Sales Support Representative II
Nutanix Technologies India Pvt. Ltd.
Bangalore
10.2018 - 08.2022
- Identified internal Sales Team expectations and requirements.
- Prioritized daily workflows, including all inbound calls, quotes, renewal quotes, deal approvals, and sales-related inquiries.
- Provided pricing & discounting to the requestor once the Pricing Manager approves the pricing.
- Liaised between multiple groups, such as Revenue, Sales Ops, Fulfillment Team, Deal Desk, Orders Team, CPQ Team, and Renewals Team to help facilitate the deal process.
- Generated simple and complex quotes and orders, within a 1-4-hour turnaround, each unique and requiring extreme attention to detail for new quotes, Renewal quotes, and OEM Products.
- Steered end-to-end processes such as validating orders along with data using supported tools and applications, quotes, agreements, sales rep approvals, discounts, and approving the quotes.
- Partnered with Sales Managers to understand close plans and timelines for high-level deals.
- Managed approval process for the most complex and high visibility sales transactions to meet customer's critical business requirements while expediting sales velocity, and adhered to operational policies and accounting & legal practices.
- Drafted, reviewed and negotiated commercial terms for sales orders, SAAS agreements, service agreements, statements of work, restatements, amendments, and other agreements; coordinated the submission of non-standard discount requests approvals.
- Supported field, channel, and distribution / resellers partners to ensure opportunities maintain a high velocity, quotes are delivered on time and guiding them with other queries; surfaced quote-related challenges immediately to Nutanix Leadership for remediation.
- Worked in internal departments such as Product Management (PM Team) & Technical Team (License Team / SaaS Team).
- Special Project: SW Conversions
Quoting and Configuration Specialist
Accenture Services Pvt. Ltd.
Bangalore
09.2015 - 07.2018
- Managed customer quotes, contracts, orders, price change, clients' invoices, and order-related customer queries.
- Processed and created sales order based upon the customer PO.
- Provided pricing & discounting to the requestor once the Pricing Manager approves the pricing.
- Prepared quotes, configuration specialists for the EMC core products like Celera, VxRail, Unity, Clarion VNX, VMAX, etc.
- Created and handled Customer Requests and managed them in Salesforce Tool (Salesforce.com).
- Responded to the customer requests within the time, created cases and resolved them within the defined SLA.
- Monitored end-to-end processes such as validating orders, data, quotes, agreements, sales rep approvals, discount, change of address, cancelation of orders, and booking the order.
- Project Name: Dell EMC (EMC2)
CRM Executive
DTDC Courier and Cargo Limited
12.2013 - 09.2015
- Co-ordinated customer communication via phone and email, followed up on pending shipments, and prepared daily MIS reports to ensure timely updates.
- Handled inbound queries and organised reverse pick-up processes to streamline customer service operations.
- Analysed systems and procedures to identify areas for improvement, enhancing overall operational effectiveness.
Education
Masters in Science - IT
Sikkim Manipal University
Bengaluru, KA01-2016
Bachelors in Computer Applications - BCA
Bangalore University
Bangalore, IN-KA01-2014
Skills
- Sales Lifecycle Management
- Deal Management
- Pricing & Quoting
- CPQ
- Salesforce CPQ
- Pricing strategy
- Order Management
- Enterprise SaaS
- SFDC Experience
- Sales operations
- Reporting and Documentation
- Process Improvement
- Project management
- MS Excel
- MS PowerPoint
- Cross-functional collaboration
- Project management
Timeline
Global Sales Deal Specialist
Palo Alto Networks
09.2025 - 04.2026
Senior Monetization Pricing Analyst
Andor Tech Services LTD
02.2023 - 09.2025
World Wide Sales Support Representative II
Nutanix Technologies India Pvt. Ltd.
10.2018 - 08.2022
Quoting and Configuration Specialist
Accenture Services Pvt. Ltd.
09.2015 - 07.2018
CRM Executive
DTDC Courier and Cargo Limited
12.2013 - 09.2015
Masters in Science - IT
Sikkim Manipal University
Bachelors in Computer Applications - BCA
Bangalore University