Naveen Kumar K
Bangalore
Summary
Results-driven System Integration Senior Analyst at NTT DATA with 3.3 years of experience and deep expertise in ServiceNow ITSM and custom application development. Successfully designed HRSD solutions and automated business processes, enhancing operational efficiency. Proficient in JavaScript and skilled in stakeholder collaboration, delivering impactful dashboards and reports that improved user engagement.
Overview
3
3
years of professional experience
Work History
Grade 7 System Integration Senior Analyst
NTT DATA
Bangalore
09.2022 - Current
Project Title : Avon Cosmetics
- Developed and maintained ITSM modules, including Incident, Problem, Change, and Knowledge Management.
- Configured business rules, UI actions, and client scripts for automated processes.
- Built and managed complex catalog items using Flow Designer and Workflows.
- Implemented ACLs and dictionary overrides for secure access control.
- Designed and executed HRSD solutions: HR Lifecycle Events, Record Producers, HR Criteria, and Document Templates.
- Developed custom applications featuring record producers, server/client-side scripts, and form enhancements.
- Managed data imports and transformations using Data Sources, Transform Maps, and mapping scripts.
- Created dashboards, reports, and homepage configurations to enhance user engagement.
Education
B.com - computers
Sri Venkateswara University
05-2020
Skills
- ServiceNow ITSM, HRSD, and Service Catalog
- Custom application development
- Client-side scripting: Client scripts and UI policies
- Server-side scripting: Business rules and script includes
- Data management: Data sources and transform maps
- Security: Access control rules (ACLs)
- Catalog development: Record producers and workflows
- Reporting: Basic reports, dashboards, and homepages
- Scripting languages: JavaScript and Glide APIs
Languages
English
Proficient (C2)
C2
Telugu
Native
Native
Tamil
Intermediate (B1)
B1
Disclaimer
I hereby declare that the above information is accurate and true to the best of my knowledge.
Timeline
Grade 7 System Integration Senior Analyst
NTT DATA
09.2022 - Current
B.com - computers
Sri Venkateswara University