NAVEEN KUMAR YADAV
Delhi
Summary
System Administrator with extensive experience at SISL Infotech Pvt. Ltd., specializing in backup and replication technologies. Demonstrated expertise in virtualization solutions and user support escalation, enhancing operational efficiency and facilitating system upgrades. Proficient in managing complex server environments while delivering high-quality end-user support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
System Administrator
SISL Infotech Pvt. Ltd.
Delhi
12.2022 - Current
- Manage backups with Veritas, Commvault, Veeam, and Dell Networker.
- Deploy and configure Dell, HP, Cisco servers; install hypervisors and firmware patches.
- Resolve escalated server and VM issues with OEM coordination.
- Administer VMware vCenter; perform ESXi patching, upgrades, and incident resolution.
Senior Process Executive – IT Operations
Cognizant Technology Solutions India Pvt. Ltd.
Noida
10.2019 - 12.2022
- Built and maintained VMware clients across departments.
- Provided performance tuning and issue diagnostics for VMware infrastructure.
- Delivered end-user support, hardware refreshes, and patching services.
- Reviewed system upgrades and recommended performance improvements.
Desktop Support Executive (IT)
Aegis Limited
Delhi
08.2013 - 10.2014
- Provided front-line support for IT issues.
- Administered Active Directory user changes and resets.
- Performed desktop setup and scheduled maintenance.
Customer Service Representative
IBM Daksh Process India Pvt Ltd
Gurgaon
01.2011 - 06.2012
- Acted as primary contact for end-user issues, logging and resolving requests per customer SLAs.
- Executed troubleshooting, configuration, installation, and setup of various hardware and software systems.
- Conducted scheduled system maintenance, updates, and precise fault/request tracking.
Education
Bachelor of Commerce -
School of Open Learning, Delhi University
Delhi, IndiaSenior & Higher Secondary Education -
CBSE Board
Delhi, IndiaSkills
- Data backup solutions
- Virtualization technologies
- Hypervisor setup
- Escalated user support
- Analytical problem solving
- Installation of hardware and software
- Project coordination
- Remote access solutions
- System upgrade processes
- Mobile device administration
- Expertise in operating systems
- Cloud service tools
- Patch deployment strategies
- Server administration
Certification
- VMware Certified Professional (VCP)
- Google Cloud Certified – GCP
- Cloud computing – IIHT, Noida
Languages
Languages: English, Hindi
Disclaimer
Date of Birth: 1980-05-28 Gender / Marital Status: Male / Married Nationality: Indian Date: Place: New Delhi Signature
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
System Administrator
SISL Infotech Pvt. Ltd.
12.2022 - Current
Senior Process Executive – IT Operations
Cognizant Technology Solutions India Pvt. Ltd.
10.2019 - 12.2022
Desktop Support Executive (IT)
Aegis Limited
08.2013 - 10.2014
Customer Service Representative
IBM Daksh Process India Pvt Ltd
01.2011 - 06.2012
Bachelor of Commerce -
School of Open Learning, Delhi University
Senior & Higher Secondary Education -
CBSE Board
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