Naveen P
Bengaluru
Summary
Dynamic Senior Business Operations Analyst with a proven track record at Propxpert Real Estate LLP, excelling in data analysis and process improvement. Adept at enhancing operational efficiency and client satisfaction through strategic insights and effective project management. Recognized for optimizing workflows and fostering strong client relationships to drive business success.
Overview
5
5
years of professional experience
Work History
Senior Business Operations Analyst
Propxpert Real Estate LLP
Bengaluru
09.2024 - 05.2025
- Analyzed operational workflows to identify areas for process improvement.
- Collaborated with teams to optimize project timelines and resource allocation.
- Prepared detailed reports on business performance and market trends.
- Analyzed financial data and prepared reports for senior management.
- Monitored daily operations activities and provided feedback on performance issues.
Operations Executive
NoBroker Technologies
Bengaluru
03.2022 - 08.2024
- Assisted in managing inventory and tracking supplies for efficiency.
- Created and updated operational documents and database records.
- Coordinated with cross-functional teams to ensure smooth operations.
- Trained new employees on operational procedures and protocols.
Senior Product Support Operation
Practo
Bengaluru
12.2019 - 02.2022
- Managed overall client relationships, ensuring successful onboarding and implementation.
- Developed and conducted training sessions to increase client adoption of products and services.
- Addressed and resolved client issues promptly, maintaining high levels of satisfaction.
- Analyzed client metrics and data to provide actionable insights for improvement.
Education
Master of Management Studies - Business Analytics
Jain University
Bengaluru07-2018
Skills
- Data analysis
- Process improvement
- Inventory management
- Performance monitoring
- Client relationship management
- Operational documentation
- Project management
Timeline
Senior Business Operations Analyst
Propxpert Real Estate LLP
09.2024 - 05.2025
Operations Executive
NoBroker Technologies
03.2022 - 08.2024
Senior Product Support Operation
Practo
12.2019 - 02.2022
Master of Management Studies - Business Analytics
Jain University
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