NAVEEN TEJA
Bangalore
Summary
Dynamic DevOps Engineer with 2.6 years of IT experience in System/Helpdesk Engineering. Hands-on with AWS, Linux, Docker, Jenkins, Git, CI/CD pipelines, Terraform, Monitoring, and Cloud Deployments. Strong at automation, scalable environments, troubleshooting, and cloud-native implementation.
Overview
3
3
years of professional experience
Work History
HelpDesk Engineer
Microsense Network Pvt. Ltd
07.2022 - 01.2025
- Managed and monitored Windows & Linux systems.
- Performed OS installation, upgrades, patches, and optimization.
- Administered Active Directory (users, groups, GPOs, permissions).
- Delivered L1/L2 support reducing downtime by 30%.
- Configured routers, switches, VLANs, access points.
- Executed backup, restore, and DR processes.
- Conducted performance monitoring and proactive issue resolution.
- Documented SOPs & processes following ITIL.
- Reduced repeated incidents using RCA.
Education
B.Tech -
NRI Institute of Technology
09-2018
Skills
- AWS
- Linux
- Jenkins
- Git
- Docker
- Kubernetes (Basics)
- Terraform
- Ansible
- Prometheus
- Grafana
Devops Projects
- CI/CD Pipeline Automation, Jenkins, AWS, Maven, SonarQube, Nexus, Tomcat, Designed end-to-end CI/CD pipeline on Jenkins., Integrated Git with automated webhook triggers., Configured Maven build + test stages., Integrated SonarQube for code quality gates., Automated Nexus artifact uploads., Deployed to Apache Tomcat on AWS EC2.
- Docker Containerization & Image Automation, Built Dockerfiles using multi-stage builds., Automated image creation via Jenkins pipelines., Stored images in Docker Hub., Used Docker Compose for multi-container setups.
- Terraform Infrastructure Automation, Created Terraform templates for EC2, VPC, IAM, and security groups., Used modules & variables for reusable architecture., Performed Terraform plan/apply with version-tracked infra.
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Timeline
HelpDesk Engineer
Microsense Network Pvt. Ltd
07.2022 - 01.2025
B.Tech -
NRI Institute of Technology