Naveenkumar G

Experienced Support Engineer familiar with user support and root cause analysis also i have gained practical knowledge with public key infrastructure and data protection security technologies implementation and delivery. It includes handling of critical linux based production servers ensuring 99.9% up-time, automation of critical tasks using bash scripts, coordinating with stake holders for serene implementation of crucial live on-boarding projects and vulnerability abasements.

• Achieved successful DR drills of our application through effectively helping with production to DR synchronization
• Supervised team of 11 staff members..
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 11 in the development of Migration .
• Documented and resolved repeated issues which led to minimization of incidents.
• Security restrictions enhancement project in order to enhance the security of the applications with respect to the end users. (08/2020 - 11/2020)
• Third factor authentication enabling project (11/2020 - 02/2021) The project will enhance the security for the end users there by allowing users to login with triple authentication
• Cipher suites upgrading project to restrict the user of lower version OS and there by increasing security for end users. (05/2022 - 06/2022)
• SSL Certificate Renewal for PAN India HDFC Clients (04/2023 - 05/2023)
• Achieved by completing migration task with accuracy and efficiency.