Navina Puppala
RCM Team Leader Operations (Payment Posting, Correspondence , AR & Denials)
Mumbai
Summary
Dynamic team leader with a proven track record at GeBBs Healthcare Solutions, excelling in team motivation and mentoring. Enhanced productivity through effective work planning and quality improvement initiatives. Recognized for fostering collaboration and driving project success, while developing junior staff into future leaders. Skilled in documentation and reporting.
Overview
6
6
years of professional experience
Work History
Team Leader
GeBBs Healthcare Solutions
04.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Lean Six Sigma Yellow Belt Certified.
Sr. Associate
GeBBs Healthcare Solutions
04.2020 - 03.2023
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Trainee Associate
GeBBs Healthcare
10.2018 - 03.2020
- Managed multiple tasks simultaneously, demonstrating strong organizational skills even under tight deadlines.
- Organized and maintained critical documentation, ensuring accuracy and easy accessibility for all team members.
- Developed strong working relationships with peers, fostering a positive work environment that promoted collaboration and teamwork.
- Leveraged technical expertise by troubleshooting software issues for fellow associates as required.
Education
Higher Secondary School -
Board of Open Schooling & Skill Education
Sikkim 04.2001 -
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Problem-solving
Mentoring
People management
Quality improvement
Documentation and reporting
Timeline
Team Leader
GeBBs Healthcare Solutions
04.2023 - Current
Sr. Associate
GeBBs Healthcare Solutions
04.2020 - 03.2023
Trainee Associate
GeBBs Healthcare
10.2018 - 03.2020
Higher Secondary School -
Board of Open Schooling & Skill Education
04.2001 -