Navjyoti
Chandigarh
Summary
Skilled professional inspired and motivated to help customers build financial independence. Adept in CRM proficiency and strategic selling. Excelled in building client loyalty and enhancing decision-making through expert financial advice.
Overview
4
4
years of professional experience
Work History
Relationship Manager
Star Health And Allied Insurance Company Ltd
Chandigarh
09.2022 - Current
- Established strong relationships with clients through regular, personalized communication.
- Provided expert financial advice to clients, enhancing their decision-making process.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
Relationship Manager
HDFC Bank
Chandigarh
10.2020 - 07.2022
- Established strong relationships with clients through regular, personalized communication.
- Achieved client loyalty through quality, productivity, service and proactive management
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
- Implemented CRM systems for tracking client interactions and improving service delivery.
Education
MBA - Commerce And IT
Panjab University
Chandigarh05-2018
Bachelor of Science - IT
Panjab University
Chandigarh05-2016
Skills
- Excellent communication skills
- Relationship building and management
- Strategic selling and sales expertise
- Customer services
- CRM proficiency
Affiliations
Handicrafts
Painting
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Timeline
Relationship Manager
Star Health And Allied Insurance Company Ltd
09.2022 - Current
Relationship Manager
HDFC Bank
10.2020 - 07.2022
MBA - Commerce And IT
Panjab University
Bachelor of Science - IT
Panjab University