Summary
Overview
Work History
Education
Skills
Certification
Personal Details
Key Highlights
Timeline
GeneralManager
Navneer Chandel

Navneer Chandel

Dehra Dun

Summary

Seasoned hospitality professional with nearly 30 years of diverse experience in hotel operations, pre-opening projects, and leadership roles under international and domestic brands. Skilled in operational excellence, revenue growth, and customer satisfaction. Seeking to leverage expertise to deliver profitable management, enhance guest experiences, and build strong teams through training and succession planning.

Overview

34
34
years of professional experience
1
1
Certification

Work History

General Manager

Essentia Luxury Resort & Spa, Udaipur
01.2025 - 09.2025
  • Developed & implemented business strategies aligned with brand vision and financial goals.
  • Ensured operational excellence across guest satisfaction, employee engagement, and financial performance.
  • Cultivated strong relationships with partners and drove new business opportunities.
  • Initiated cost-control measures and maximized profit margins.
  • Oversaw recruitment, training, evaluation, and succession planning.

General Manager

Sarovar Hotels Pvt. Ltd.
01.2022 - 01.2024

General Manager (Pre-opening & Operations)

ITC Fortune Airport Road, Hubballi
01.2019 - 01.2022

General Manager (Pre-opening & Operations)

ITC Fortune Park Haridwar
01.2017 - 01.2019

General Manager

ITC Fortune Park Vallabha, Hyderabad
01.2014 - 01.2017

General Manager

ITC Fortune Inn Jukaso, Pune
01.2011 - 01.2014

General Manager

ITC WelcomHeritage Kasmanda Palace, Mussoorie
01.2008 - 01.2010

Front Office Manager

ITC WelcomHeritage Noor-Us-Sabah Palace, Bhopal
01.2002 - 01.2008

Assistant Manager, Hotel Operations

ITC WelcomHeritage Bal Samand Lake Palace, Jodhpur
01.1999 - 01.2002

Senior Duty Manager

Holiday Inn, Jaipur
01.1995 - 01.1999

Assistant Front Office Supervisor

ITC Rajputana Palace Sheraton, Jaipur
01.1992 - 01.1995

Education

Diploma - Hotel Management

IHM Bhopal, NCHMCT
01.1992

Intermediate - undefined

UP Board
01.1987

Skills

  • Pre-opening operations management
  • Profit maximization
  • Sales & Marketing
  • Customer engagement
  • Cost Control
  • Manpower Planning
  • Financial & Statutory Compliance
  • Quality Assurance
  • Strategic Implementation
  • Training and development
  • P&L management
  • Workflow planning

Certification

  • Diploma in Hotel Management — IHM Bhopal, NCHMCT (1992)
  • HACCP Level II Certified
  • Intermediate — UP Board (1987)

Personal Details

Languages: English, Hindi

Key Highlights

  • Spearheaded three pre-opening hotel projects (Haridwar, Hubballi, and Haridwar).
  • Consistently delivered above-market revenue and growth across assignments.
  • High performance on Guest Satisfaction Index (GSI) compared to competition.
  • Proven ability to establish quality service standards and motivate large teams.
  • Experienced in corporate, MICE, leisure, air-crew, and social segments.

Timeline

General Manager

Essentia Luxury Resort & Spa, Udaipur
01.2025 - 09.2025

General Manager

Sarovar Hotels Pvt. Ltd.
01.2022 - 01.2024

General Manager (Pre-opening & Operations)

ITC Fortune Airport Road, Hubballi
01.2019 - 01.2022

General Manager (Pre-opening & Operations)

ITC Fortune Park Haridwar
01.2017 - 01.2019

General Manager

ITC Fortune Park Vallabha, Hyderabad
01.2014 - 01.2017

General Manager

ITC Fortune Inn Jukaso, Pune
01.2011 - 01.2014

General Manager

ITC WelcomHeritage Kasmanda Palace, Mussoorie
01.2008 - 01.2010

Front Office Manager

ITC WelcomHeritage Noor-Us-Sabah Palace, Bhopal
01.2002 - 01.2008

Assistant Manager, Hotel Operations

ITC WelcomHeritage Bal Samand Lake Palace, Jodhpur
01.1999 - 01.2002

Senior Duty Manager

Holiday Inn, Jaipur
01.1995 - 01.1999

Assistant Front Office Supervisor

ITC Rajputana Palace Sheraton, Jaipur
01.1992 - 01.1995

Intermediate - undefined

UP Board

Diploma - Hotel Management

IHM Bhopal, NCHMCT
Navneer Chandel