NAVNEET GAURAV
Bengaluru
Summary
Cultivating a strong foundation in UX/UI consulting, focusing on delivering tailored design solutions that prioritize user needs across industries such as banking, insurance, and childcare. Aiming to leverage expertise in UX research and design to enhance user satisfaction and drive business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
UX Consultant (Product & Solution)
MTX Group Inc
Bengaluru
02.2024 - 12.2024
- Contributed to the Integrated Child Care Project by leading specific modules, conducted research and analysis to align design decisions with user needs and business objectives
- Collaborated with business analysts to create comprehensive user stories that guide the design process and ensure alignment with organizational goals
- Designed intuitive user interfaces, focused on creating visually appealing and user-friendly experiences
- Engaged with users through insightful portfolios and surveys to gather valuable feedback that informs design improvements
- Conducted qualitative user interviews to ensure the project remains grounded in real user needs and preferences
- Created empathy maps, user personas, and journey maps to inform design strategies that resonate with the target audience
- Developed information architecture to optimize content organization and navigation, improving the user experience
- Managed and organized research data using Google Sheets and Google Docs, ensuring easy access and collaboration
- Implemented a user feedback loop that integrates insights from usability testing to improve application responsiveness and user-friendliness
- Developed and presented detailed design reports to stakeholders, effectively communicating design rationale and user insights to guide decision-making
- Designed and tested a user-friendly interface for the child care project, which resulted in a 28% increase in usability scores
- Conducted usability testing with 29 participants, identifying and addressing 8 critical pain points in module flows, enhancing the overall experience
- Created and optimized information architecture, reducing task completion time by 30% for community and state staff users, improving operational efficiency
- Facilitated 25 user interviews and 10 surveys, gathering qualitative data that enabled the alignment of designs with user needs and expectations
UI/UX Designer
Neutrinos
Bengaluru
08.2021 - 12.2023
- Spearheaded the development of innovative proofs of concept for the insurance, banking, and fintech sectors
- Delivered user-centric experience designs by leveraging both qualitative and quantitative data to guide design decisions
- Created wireframes, mockups, and prototypes for web and mobile applications, significantly boosting user engagement
- Partnered with cross-functional teams to provide UI/UX solutions that aligned with client needs and expectations
- Formulated and implemented design systems and style guides to ensure consistency across multiple platforms and products
- Facilitated workshops to educate clients on UX principles, advancing their understanding of user-centered design
- Optimized user engagement through strategic, user-focused design processes and continuous iteration
- Pioneered design prototypes that facilitated the adoption of novel methodologies within the organization
- Elevated the overall user experience by translating research insights into actionable, effective recommendations
- Executed 10+ proof-of-concept designs for the insurance and banking sectors, which resulted in a 20% increase in client satisfaction
- Engineered 300 high-fidelity prototypes for mobile applications, leading to a 25% improvement in user engagement
- Orchestrated cross-functional collaboration with 15 team members across 5 projects, improving project delivery timelines by 20%
- Developed wireframes for 8 complex online applications, which enhanced task efficiency by 30%
- Led A/B testing on 6 design variations, resulting in an 18% increase in conversion rates
- Delivered a live project, Deem, which became available for download on both the App Store and Android
Product Designer Intern
Coolage
New Delhi
05.2021 - 07.2021
- Contributed to the development of an innovative app for college students, focused on book buying and selling, campus services, and event information
- Designed and prototyped the app, ensuring it met the specific needs of student users
- Conducted user testing to gather insights that informed product improvements
- Contributed to the app's value proposition through market research and user testing
- Participated in brainstorming sessions with stakeholders to identify new opportunities.
User Experience Researcher Intern
Frshr
Bengaluru
05.2021 - 07.2021
- Led workshops and training sessions on user experience principles, enhancing team knowledge of UX thinking
- Analyzed customer journey touchpoints, identifying friction points to propose targeted enhancements
- Developed user personas and influenced product roadmaps with evidence-based arguments
- Established UX best practices that raised awareness of user-focused product development
- Provided guidance on how to create an effective onboarding process for new users.
- Researched best practices for accessibility standards when designing digital products.
- Generated detailed reports outlining key findings from user research activities.
UI/UX Designer Intern
Shunya
Bengaluru
03.2021 - 04.2021
- Contributed to marketing efforts for an outgoing event and conducted user interviews for the auto-grading system
- Designed user flows and prototypes, ensuring seamless transitions in the user journey
- Successfully developed a user-friendly interface for the auto-grading system, receiving positive feedback
- Collaborated with stakeholders to ensure alignment between business needs and user experience design.
- Defined user experience goals and objectives based on project requirements.
UX Designer Intern
Sodio Technologies
Bengaluru
09.2020 - 12.2020
- I engaged in various projects, including cryptocurrencies such as Bitcoin, the sale of tickets, and the development of wireframes.
- Leveraged expertise in user preferences and accessibility requirements to establish design specifications and optimize approaches.
- Optimized existing designs based on user feedback and analytics data.
- Integrated analytics tools into products to measure usage patterns and optimize the user experience.
- Researched industry best practices for mobile-first design principles and techniques.
- Communicated complex information clearly through visual hierarchy, typography, color theory, imagery and iconography.
- Created wireframes, mockups and prototypes to effectively communicate design ideas.
Education
Electrical & Electronics Engineering
CMRIT College
Bangalore, Karnataka02-2020
Skills
- User-Centered Design
- Design Thinking
- Data-Driven Decision Making
- Cross-Functional Team Collaboration
- Stakeholder Engagement
- Agile Project Management
- Customer Journey Optimization
- Advanced UX Research Techniques
- Usability Testing Methodologies
- Figma
- Adobe XD
- Information Architecture
- Wireframing
- Prototyping
- User Journey Mapping
- Design Systems
- MAZE
- Google Analytics
- Google Sheets
- Google Docs
- Trello
- Jira
- Accessibility Standards (A11y)
- Photoshop
- Illustrator
- HTML/CSS
- User Interviews & Surveys
- Persona Development
- Pain Point matrice
- Empathy Mapping
- Journey Mapping
- Usability Testing
- Heuristic Evaluation
- A/B Testing
- Competitor Analysis
- Leadership & Delegation
- Problem-solving
- Analytical
- Planning & Innovation
- Visionary & Decision-maker
- Communication & Collaboration
- Decision-making
- Reports and documentation
- Research and development
Languages
Hindi
English, C2
Affiliations
- Sports
- Quick Lerner
- Tech & Business
- Wildlife
Certification
- Gamification In UI/UX - How To Create Engaging User Experiences
- The Fundamentals of Digital Marketing
- UX AR/VR Certificate
- Adobe Photoshop CC 2020
- DesignBoat UI/UX School
- Illustrator CC 2020 MasterClass
Timeline
UX Consultant (Product & Solution)
MTX Group Inc
02.2024 - 12.2024
UI/UX Designer
Neutrinos
08.2021 - 12.2023
Product Designer Intern
Coolage
05.2021 - 07.2021
User Experience Researcher Intern
Frshr
05.2021 - 07.2021
UI/UX Designer Intern
Shunya
03.2021 - 04.2021
UX Designer Intern
Sodio Technologies
09.2020 - 12.2020
Electrical & Electronics Engineering
CMRIT College
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