NAVNEET SHARMA
TEAM LEADER
NOIDA
Summary
Accomplished Team Leader at Sigma Outsourcing Services Pvt Ltd, adept in enhancing team productivity by over 30% through effective work planning and robust team supervision. Excelled in mentoring and technical support, fostering a collaborative environment and advancing team members' careers. Demonstrates exceptional teamwork, collaboration, and a results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Leader
Sigma Outsourcing Services Pvt Ltd
04.2022 - Current
- Manage team in IBM (IOCL Project).
- Involved in the scanning process, client problem resolution, and recruitment.
- Provide training for team members on effective client communication and conflict resolution.
- Ensure efficient operations and enhance client satisfaction.
- Acted as a liaison between senior management and clients to ensure effective communication and alignment on objectives.
- Responsible for the daily preparation of production reports, utilizing SAP to track and evaluate operational performance.
- Managing CGCL Across 10 Locations in India.
- Managed the recruitment process at CGCL.
- Coordinated with various CGCL locations to gather daily MIS reports.
- Attract and hire qualified candidates to meet organizational needs.
- Streamline operations and ensure cohesive management of CGCL across 10 diverse locations in India.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Investment Officer
HDFC Bank
06.2010 - 10.2011
- Monitored, managed and developed investment portfolios.
- Assessed and reported on performance attribution on monthly and quarterly bases.
- Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
Education
B.COM -
H.N.B
GARHWAL UNIVERSITY 04.2001 -
Skills
Team Supervision
Certification
WEB CITRIC COMPUTING DIPLOMA FROM NIIT
Timeline
Team Leader
Sigma Outsourcing Services Pvt Ltd
04.2022 - Current
Investment Officer
HDFC Bank
06.2010 - 10.2011
B.COM -
H.N.B
04.2001 -
WEB CITRIC COMPUTING DIPLOMA FROM NIIT
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