Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Navya Thota

Hyderabad

Summary

Accomplished Branch Manager at Advanced grohair and gloskin, adept in risk management and fostering strong client relationships. Demonstrated expertise in staff training and optimizing team performance. Proven track record in enhancing customer satisfaction and loyalty, leveraging hard skills in Practo and soft skills in team leadership to drive profitability and operational excellence.

Overview

7
7
years of professional experience

Work History

Cluster Manager

Advanced grohair and gloskin
Hyderabad
07.2024 - Current
  • Monitored and evaluated performance of team members to ensure quality standards were met.
  • Manage three branches(Sainikpuri, Gachibowli and Kothapet).
  • Prepared reports on performance, budgeting, staffing levels, resource allocation and other related matters for senior management.
  • Reviewed, troubleshot, and corrected process issues impacting production.

Branch Manager

Advanced grohair and gloskin
Hyderabad
11.2023 - 07.2024
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Conducted regular performance reviews for all employees in the branch.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.

Consultant Doctor

Vcare
Guntur
05.2022 - 08.2023
  • Educated clients on proper skin care techniques and product selection.
  • Provided advice and guidance on lifestyle changes to improve overall skin health.
  • Conducted thorough consultations with clients to determine their needs and preferences.
  • Developed customized treatment plans based on client's budget and specific goals.

Dental Surgeon

Sridhar International Dental hospital
Vijayawada
12.2019 - 04.2021
  • Performed surgery to prepare mouth for dental implants, aiding in regeneration of deficient bone and gum tissues.
  • Planned targeted treatments based on individual needs and discussed options with patients.
  • Treated patients during emergency visits to repair tooth injuries and fractured facial bones.
  • Prepared patients for procedures by administering pain control medications and sedatives.

Dental Surgeon

Smile Dental clinic
Guntur
04.2018 - 10.2019
  • Performed oral examinations, charting existing dental conditions and treatment plans.
  • Completed restorative procedures such as fillings, crowns and bridges.
  • Performed periodontal scaling and root planing to treat gum disease.
  • Prescribed medications such as antibiotics or pain relievers as needed.

Education

Bachelor of Science - Dental Hygiene

St. Joseph Dental College
Eluru, Andhra Pradesh, India
05-2017

Skills

  • Expert in risk management
  • Relationship building and management
  • Cash handling expertise
  • Staffing optimization
  • Excels in team leadership
  • Sales professional
  • Client relationship management
  • Staff training
  • Proficient in Practo, Pappu, Joe, Etc,
  • Team player

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Cluster Manager

Advanced grohair and gloskin
07.2024 - Current

Branch Manager

Advanced grohair and gloskin
11.2023 - 07.2024

Consultant Doctor

Vcare
05.2022 - 08.2023

Dental Surgeon

Sridhar International Dental hospital
12.2019 - 04.2021

Dental Surgeon

Smile Dental clinic
04.2018 - 10.2019

Bachelor of Science - Dental Hygiene

St. Joseph Dental College
Navya Thota