Navyaa Saluja
London
Summary
Recent BSc Psychology graduate passionate about leveraging consumer behavior insights for impactful marketing strategies.PSW (no sponsorship required).
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Career Transition Associate
Right Management
New Delhi
2023.12 - 2024.04
- Organized regular follow-up meetings with 200+ clients to track progress that increased client satisfaction by 30%.
- Developed comprehensive career development plans for clients, resulting in 75% successful job placements.
Guest Relations Executive
Park Avenue Hotel & Suites, London
London
2023.06 - 2023.12
- Supported hotel marketing initiatives through active engagement on social media platforms and response management on review websites.
- Consistently exceeded sales targets by 25% by upselling additional services, enhancing overall revenue generation.
- Developed strong rapport with guests to alleviate customer complaints, leading to increased loyalty and repeat business by 40%.
Human Resource & Marketing Intern
Hindustan Syringes & Medical Devices
New Delhi
2022.08 - 2022.09
- Conducted thorough market research to analyze brand presence, competitor sales, and consumer preferences and delegated a marketing report with key data & insights.
- Collaborated with health care influencers & created content which boost social media engagement by 30%.
- Analyzed company's dispute system design effectiveness through employee opinion surveys and exit interviews that reduced turnover rates by 20%.
Marketing Intern
Nude Leaf Hydroponic Firm
New Delhi
2021.07 - 2021.09
- Created weekly interactive social media content tailored to diverse buyer personas, to boost engagement by 40%.
- Organized 10+ interactive workshops which boosted brand awareness by 30%.
- Executed customer survey, analyzed consumption patterns, and delegated report with 3 initiatives boosting sales by 20%.
Education
Bachelor of Science - Psychology
University of Warwick
United Kingdom 2020.09 - 2023.07
Skills
Data Analysis
Market Research
Customer Service
Customer Relationship Management
Trend Forecasting
Business Insights
Report Writing
Microsoft word, Excel, Powerpoint
Content Creation
Adaptability
Time management
Communication
Empathy
Accomplishments
- Selected as one of six students out of 400 to represent my school at the YALE University Model United Nations in South Korea.
- Volunteered at "Kanya Sadan" orphanage, raising 65K INR through fundraising initiatives & offered counseling support.
Certification
Excel and Advanced Excel certification
Timeline
Career Transition Associate
Right Management
2023.12 - 2024.04
Guest Relations Executive
Park Avenue Hotel & Suites, London
2023.06 - 2023.12
Excel and Advanced Excel certification
2022-09
Human Resource & Marketing Intern
Hindustan Syringes & Medical Devices
2022.08 - 2022.09
Marketing Intern
Nude Leaf Hydroponic Firm
2021.07 - 2021.09
Bachelor of Science - Psychology
University of Warwick
2020.09 - 2023.07