System Engineer with around 4 Years of experience in the IT industry, worked as a manual tester with extensive knowledge on project applications. Seeking long term employment in an organization where I can grow professionally and enhance my skills by learning new technologies and also achieve organizational goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
System Engineer
TATA CONSULTANCY SERVICES
05.2021 - Current
Resolved issues and escalated problems with knowledgeable support and quality service.
Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
Compiled data and generated graphs to interpret results and suggest key operational improvements.
Developed IT security policies to comply with applicable laws.
Checked for accuracy and functionality during implementation of new applications.
Completed software updates and assessed security patches for optimized computer use.
Handled scripting tasks for debugging and automation using Python.
Delivered helpdesk service and support to customers.
Worked on testing the new security product Beyond Trust Privilege
Management introduced as a internal security tool in the project.
Collaborated with Security Team and worked on implementing security policies for Beyond Trust Privilege Management to audit the administrative privileges to end users in the environment.
Assistant Systems Engineer
TATA CONSULTANCY SERVICES
01.2019 - 04.2021
Developed, maintained and supported technical infrastructure, hardware and system software components.
Completed software updates and assessed security patches for optimized computer use.
Delivered helpdesk service and support to customers.
Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
Good Experience in GUI, Functional, Usability, Device mode and
Browser compatibility Testings.
Coordinated with Desk & L2 team in resolving the issues reported in
the production by replicating them in test environment and finding
the actual resolution.
Performed installation, maintenance and support of system software and hardware.
Education
GITAM University
Hyderabad
05.2013 - 06.2017
Skills
Quality Assurance
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Accomplishments
Played a vital role in coordinating with project management in understanding client (BeyondTrust Privilege management) specifications and propagating the same to the internal team for implementing the production policies.
Played a vital role in transition of Privilege Management to cloud and received client/Internal appreciation for preparation of test cases and successfully completion of Migrating BeyondTrust Privilege Management to cloud and deployed to Production (2022).
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services