Nawaz Pasha E
Bengaluru
Summary
Results-driven Vendor Master Data and Source-to-Pay operations professional with over 10 years of experience in shared-service models. Expertise in vendor governance, third-party service provider oversight, and compliance, complemented by hands-on ERP transformation (SAP S/4HANA, SAP Ariba). Collaborates effectively with finance, procurement, and technology teams to enhance data quality and streamline processes across the vendor and P2P lifecycle.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Team Lead
JPMorgan Chase
Bengaluru
08.2023 - Current
- Lead end-to-end vendor due diligence and validation for a global vendor portfolio, ensuring 100% compliance with evolving regulatory standards and supporting accurate payment authentication.
- Hold third-party service provider (3PSP) teams accountable for BAU vendor master data delivery, sustaining 85%+ TAT adherence and a customer satisfaction score above 95% across a global portfolio.
- Built and directed a team of 6 auditors/SMEs, coaching on compliance discipline and query resolution to sustain 85%+ TAT and 95%+ CSAT performance across the vendor lifecycle.
- Resolve 200+ vendor and payment-related queries per month while maintaining the vendor master database, keeping documentation continuously audit-ready and enabling timely, accurate vendor onboarding.
- Design KPI dashboards and SOP updates that give leadership real-time visibility into query volumes, SLA turnaround time, and process health, driving continuous improvement.
- Redesigned ServiceNow case classification and escalation handling for a 200+ case/month queue, resolving high-priority internal and external escalations while sustaining 100% SLA compliance.
- Spearheaded migration of 40,000+ vendor records during SAP S/4HANA and Apex 2.0 transformations, including the Supplier Data Management (SDM) project, managing UAT execution and issue tracking via Jira, and partnering with technology teams to translate business requirements into system workflows.
- Partner with Process Excellence (PEC), Design, and IT teams to streamline vendor master data workflows against best-in-class process models and deliver global business initiatives on schedule.
- Coordinated SOX and GFCF regulatory audit programs with QA and external auditors, reinforcing governance throughout vendor and invoice lifecycle.
Financial Analyst
Otis Elevator Company
Bengaluru
07.2019 - 08.2023
- Led P2P process transformation initiatives, eliminating redundant steps and standardizing workflows to enhance accuracy and compliance.
- Acted as Subject Matter Expert (SME) for the P2P process, leading a team of three to facilitate smooth invoice, vendor, and payment operations.
- Executed supplier due diligence, including banking verification, tax and compliance checks, and vendor master data validation, ensuring regulatory adherence and integrity of financial processes.
- Partnered with AP/AR teams to analyze and resolve invoice discrepancies, payment failures, and customer refund queries, improving accuracy and turnaround time.
- Oversaw North American PO lifecycle management, managing amendments, escalations, and stakeholder queries to ensure timely resolutions.
- Led monthly SOX and compliance reviews including control testing and reconciliations, and built KPI dashboards to monitor process health and control effectiveness.
- Supported the Oracle 9.2 migration of 15,000+ vendor and procurement records, driving data mapping, validation, and testing to ensure accuracy and continuity through the transition.
Sourcing & Procurement Specialist
JPMorgan Chase
Bengaluru
05.2017 - 07.2019
- Owned end-to-end sourcing activities — RFQ/RFP creation, supplier negotiation, and PO execution — across a multi-supplier portfolio, driving measurable cost optimization and process efficiency gains.
- Managed Blanket Purchase Order (BPO) contract process, overseeing requisitions, spend tracking, milestone payments, and ensuring regulatory compliance.
- Acted as the primary contact for PO/requisition escalations, collaborating with Finance, Supplier Management, and Sourcing teams to achieve SLA targets.
- Executed Third-Party Oversight (TPO) reviews across risk tiers, mitigating compliance risk in supplier engagements.
- Performed financial viability assessments (balance sheet, P&L, cash flow) and created credit-rating and supplier risk reports to inform third-party oversight decisions.
- Administered procurement catalogs within SAP Ariba, ensuring compliant, efficient approval workflows.
Assistant BPS
DXC Technology
Bengaluru
12.2015 - 05.2017
- Processed 3,000+ EMEA invoices per month with high accuracy, in line with company procedures and compliance guidelines.
- Resolved invoice issues and vendor queries with team, ensuring timely payment processing.
- Executed document matching and quality checks to reduce errors and enhance workflow efficiency.
- Prepared team performance and productivity reports to drive continuous operational improvement.
Education
MBA - Finance
CMR Institute of Technology
Bengaluru06-2015
Skills
- SAP (Advanced)
- SAP Ariba (Advanced)
- ServiceNow (Advanced)
- Jira (Upper Intermediate)
- Power BI (Intermediate)
- Alteryx (Intermediate)
- Vendor Management
- MS Office (Advanced)
- Team leadership
- Stakeholder Management
- Stakeholder Engagement
- Strategic Thinking
Core Competencies
• Vendor Lifecycle Management: Vendor onboarding, master data creation/validation, approval workflows, and payment authentication checks for global supplier portfolios.
• Vendor Master Data & Shared Service Operations: Governance of Vendor Master Data (VMD) processes within a shared-service operating model; management and oversight of outsourced/third-party service provider (3PSP) teams against TAT, SLA, and customer satisfaction (CSAT) targets.
• Compliance & Controls: SOX and GFCF regulatory control adherence, internal audit coordination, regulatory screening (OFAC, Negative Media), and audit-ready documentation across vendor and invoice processes.
• Query & Escalation Management: Resolution of invoice, vendor, payment, and accounting queries via ServiceNow; management of internal/external escalations with focus on SLA and turnaround-time improvement.
• Process Improvement & Automation: SME-level ownership of streamlining Vendor Master Data operations against best-in-class process models — identifying gaps, implementing solutions, and delivering workflow automation and KPI dashboards to increase efficiencies and accuracy.
• ERP & Digital Transformation: SAP S/4HANA and Apex 2.0 migrations, Supplier Data Management (SDM) project execution, UAT execution, and data validation, partnering with technology teams to translate business needs into digital solutions.
• Sourcing & Procurement Operations: RFQ/RFP creation, contract finalization, PO lifecycle management, and SAP Ariba catalog administration.
• Source-to-Pay (S2P) Process Ownership: End-to-end ownership across sourcing, PO lifecycle, invoice processing, and vendor master data — bridging S2P and P2P workflows in a Global Business Services environment.
• Stakeholder Management: Clear articulation of vision, objectives, and execution pathways to align cross-functional and global stakeholders across shared-service and business teams.
• Concurrent Project Management: Prioritization and time-management discipline across multiple simultaneous BAU and global initiative-driven workstreams to consistently meet deadlines.
Certification
- Certified Procurement Professional (CPP) — IIPMR (04/2022)
Accomplishments
- Negotiated favorable payment terms with 100+ suppliers, influencing $80M in annual spend, and strengthening cash flow retention.
- Supported governance of a 3PSP team, sustaining 85%+ TAT adherence, and 95%+ customer satisfaction on a 200+ query/month BAU workload.
- Transitioned 1,200 vendors from check to EFT payments within 6 months, reducing delays, and improving payment security.
- Resolved invoice backlogs by creating consolidated DDN accounts with Regional General Managers, simplifying reconciliation.
- Cleared payment-failure backlogs by proactively engaging vendors to update banking details, ensuring timely payments.
- Supported global ERP migration projects (SAP S/4HANA, Apex 2.0) through data mapping, cleansing, and validation, ensuring accurate, audit-compliant transition.
Leadership Attributes
- Business Acumen
- Agility
- Global Mindset
- Stakeholder Management
Timeline
Team Lead
JPMorgan Chase
08.2023 - Current
Financial Analyst
Otis Elevator Company
07.2019 - 08.2023
Sourcing & Procurement Specialist
JPMorgan Chase
05.2017 - 07.2019
Assistant BPS
DXC Technology
12.2015 - 05.2017
MBA - Finance
CMR Institute of Technology