Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Nawazuddin S

Nawazuddin S

Key account management
Bengaluru

Summary

Dynamic and results-driven Key Account Manager with extensive experience in cultivating and expanding client relationships in diverse industries. Proven track record of exceeding sales targets, optimizing revenue streams, and fostering long-term partnerships with key clients. Skilled in identifying client needs, developing tailored solutions, and effectively communicating value propositions. Adept at leading cross-functional teams to deliver exceptional customer service and achieve strategic objectives. Seeking to leverage expertise in key account management to drive sustainable growth and deliver measurable results

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Associate Manger-Key Account Management

Onsurity
03.2022 - Current

Senior Executive-Key Account Management

Onsurity
11.2020 - 03.2022
  • Acquiring thorough understanding of key customer needs and requirements
  • Serve as link of communication between key customers and internal teams
  • Support as lead point of contact for all key client matters, anticipate client's needs, work within company to ensure deadlines for client are met
  • Bring in new business from existing clients or contacts and will develop new relationships with potential clients
  • Collaborating with sales team to maximize profit by up-selling or cross-selling
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • Facilitated effective communication across departments to ensure seamless project execution.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Relationship manager

Fitternity
02.2020 - 06.2020
  • Build marketing strategies citywide for online growth, working on special projects, campaigns, and promotional activities
  • Point of contact for premium listed vendors for onboarding, branding, pricing across all platforms.
  • Built and maintained relationships with new and existing clients while providing high level of expertise
  • Boosted client portfolio growth, identified cross-selling and upselling opportunities through detailed needs analysis

Fleet consultant (Operations)

Zoomcar Pvt Ltd
02.2019 - 07.2019
  • Interacting with clients for support and booking-related issues
  • Allocating inventories of vehicles and handling special emergencies cases.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business

Operation executive

Swiggy (Bundl technologies pvt ltd)
04.2017 - 11.2018
  • Handling order flow by coordinating on real-time basis with field operations
  • Resolving customer issues and rendering customer service with expected TAT.
  • Improved customer satisfaction rates through timely communication and effective issue resolution

Business development executive

OLA (ANI Technologies)
09.2015 - 03.2017
  • Research and strategic analysis, scheduling appointments and delivering presentations to clients
  • Promotional activities and marketing campaigns.
  • Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods
  • Increased client base by identifying and pursuing new business opportunities through market research and networking

Technical Support Executive

Kochar Infotech Pvt Ltd
08.2012 - 08.2013
  • Handling escalated issues on Priority
  • Provide qualitative services to customers on their technical problems and provide technical assistance to the team members.

Education

Mass communication and journalism -

Bangalore University
Bengaluru
06.2013 - 05.2015

Bachelor of computer application -

Bangalore University
Bengaluru
07.2008 - 05.2011

Skills

    Sales & Marketing

    Managing Operations and Efficiency

    Leadership

    Revenue Generation

    B2B and B2C Operations

    Negotiation

    Multitasking

    Problem Resolution

    Customer Relationship Management (CRM)

    Languages

    English
    Hindi
    Kannada

    Timeline

    Associate Manger-Key Account Management

    Onsurity
    03.2022 - Current

    Senior Executive-Key Account Management

    Onsurity
    11.2020 - 03.2022

    Relationship manager

    Fitternity
    02.2020 - 06.2020

    Fleet consultant (Operations)

    Zoomcar Pvt Ltd
    02.2019 - 07.2019

    Operation executive

    Swiggy (Bundl technologies pvt ltd)
    04.2017 - 11.2018

    Business development executive

    OLA (ANI Technologies)
    09.2015 - 03.2017

    Mass communication and journalism -

    Bangalore University
    06.2013 - 05.2015

    Technical Support Executive

    Kochar Infotech Pvt Ltd
    08.2012 - 08.2013

    Bachelor of computer application -

    Bangalore University
    07.2008 - 05.2011

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