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Associate Principal Engineer

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I am a Senior Technical Manager with a proven track record of delivering high-impact projects and programs for government agencies and financial services institutions.
As a technical manager, my hands-on leadership approach ensures projects achieve their planned objectives and deliver tangible business value to the organization and C-suite stakeholders, while maintaining strict adherence to milestone schedules and budget constraints.
I accomplish this through robust governance frameworks that integrate scope management, scheduling discipline, change control processes, strategic resource allocation, and proactive risk mitigation—all designed to drive successful program outcomes.
Most recently, received formal recognition from employer for successfully delivering Citibank's complex divestiture project, which spanned multiple acquiring banks and encompassed critical workstreams in data migration and governance, risk, and compliance (GRC).
I hold key industry certifications including PMP, CISSP, CCNA, and CCNP, and bring deep expertise in enterprise project management frameworks, ServiceNow (GRC module), and collaborative tools such as Jira and Confluence.

Results-driven Salesforce Developer with 8.11 years of IT experience and 6+ years of specialized Salesforce expertise across Insurance and Life Sciences domains. Proven track record in delivering scalable Salesforce solutions using Apex, Lightning (LWC/Aura), REST integrations, and Salesforce automation. Strong experience in end-to-end implementation, deployment, and optimization of Salesforce applications with a focus on performance, security, and business value.

Results-driven professional with a proven track record in building and nurturing strategic partnerships, exemplifying a collaborative relationship mindset as a 'Customer Champion.' Expertise encompasses strategic C-level partnerships and hands-on technical execution, ensuring alignment between ambitious business goals and technical feasibility. My deep commitment to delivering measurable business value is supported by extensive experience across the full IT landscape, including foundational ERP systems, infrastructure services, modern Full Stack digital architectures, and AI-infused solutions. This holistic perspective facilitates effective navigation of complex customer environments, driving impactful results and fostering long-term success.

Detail-oriented KYC/AML Analyst with over 3 years of experience in financial crime prevention and transaction risk. Expert in leveraging NICE Actimize, Wipro HOLMES, and internal Amazon risk tools to identify suspicious patterns and mitigate global financial threats. Proven success in reducing review times by 30% and leading cross-functional teams in high-stakes investigative environments.


Staff/Principal Software Engineer with 9+ years building cloud-native, scalable platforms in Java, Spring Boot, microservices, REST, and distributed systems. Led modernization from monoliths to microservices serving 2M+ users, boosting report performance 40%, cutting downtime 30%, and accelerating releases 50% via CI/CD and end-to-end observability. Deep expertise in API design, event-driven architectures, data integration/analytics, and enterprise security (OAuth2, JWT, SSO, RBAC). Cloud and DevOps across AWS/Azure/GCP, Docker/Kubernetes and Terraform/Cloud Formation. Known for driving adoption (+60%), reliability (+80%), and fast resolution of critical issues; seeking a Principal Software Engineer role to lead architecture, scale, and measurable business outcomes.

Diligent Senior Medical Coder with comprehensive expertise in medical coding and documentation. Successfully implemented coding accuracy initiatives that enhanced billing processes and compliance. Demonstrated proficiency in ICD-10 ensuring precise and efficient coding practices.

Dynamic People Leader with over 9 years of experience enhancing organizational performance through operational efficiency and talent development. Expertise in leading cross-functional teams, building stakeholder partnerships, and utilizing data analytics to drive strategic initiatives. Proven track record of translating enterprise objectives into actionable plans that consistently exceed targets and foster long-term growth.

The roles and responsibilities of Subject Matter Expert /Operations Lead entail overseeing and managing the team, ensuring that every member works to their fullest potential and delivers their assigned tasks with the highest proficiency. The duties of a leader also involve setting goals, assigning tasks, providing direction, coaching the team members and resolving conflicts.

Accomplished professional with expertise in gender and social inclusion, behaviour change communication, and community mobilisation. Demonstrates proficiency in qualitative and mixed-methods research, data collection, and reporting. Skilled in stakeholder engagement and cross-sector partnership building, with a strong focus on vulnerable group engagement. Adept at utilising customer relationship management systems and the Microsoft Office suite to enhance operational systems design and client-centric service delivery. Committed to discretion and confidentiality, with fluency in English and Luganda facilitating effective virtual communication. Career goals include advancing financial administration, budget oversight, procurement, inventory management, and conflict resolution within diverse organisational settings.

Over 10 years in the medical field and currently a Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Nazneen Shaikh

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