Neel Dave
Manager - Sales & Dealer Operations
Ahmedabad
Summary
Results-driven sales and operations leader with 17+ years of experience in automotive aftermarket parts, dealer network management, and supply chain operations. Proven track record in driving revenue growth, improving PDC (Parts Distribution Center) performance, and implementing strategic sales initiatives across pan‑India markets. Skilled in business planning, demand forecasting, channel development, and process optimization to enhance profitability and customer satisfaction. Experienced in leading cross‑functional teams, managing KPIs, and developing performance improvement strategies through data analytics and visualization. Recognized for strong leadership, negotiation, and communication skills with the ability to align teams to organizational goals and ensure operational excellence
Overview
20
20
years of professional experience
Work History
Manager
Morris Garages India Pvt Ltd
06.2023 - Current
- Manage inventory funding for 250+ Key accounts dealer locations, ensuring optimal stock levels and financial efficiency.
- Drive sales promotions and revenue growth through innovative kitting strategies and new product ideas.
- Monitor and optimize dealer MOS (Months of Stock) and inventory, ensuring dealer health and minimizing TAT (Turnaround Time) for service vehicles.
- Oversee order management, ensuring smooth execution from placement to delivery.
- Handle claims monitoring and settlements, ensuring timely reimbursements and issue resolution.
- Conduct Dealer Parts Manager Connects and provide regular training to enhance dealer capabilities.
- Collaborate with cross-functional teams to improve supply chain efficiency and streamline parts availability.
- Utilize data-driven insights for demand forecasting, inventory planning, and performance tracking.
- Strengthen dealer relationships by implementing best practices in inventory management and after sales service.
- Manager (PDC Sales & Promotions) (Since – Nov’24)
- Manager (Quality Engineering) (Jun’23 – Nov’24)
- Group commodity Leader for Powertrain, EV(Transition), Trims, Chassis, Interior and Exterior parts.
- Lead localization and Value Analysis and Value Engineering (VAVE) implementation in high-volume models, improving efficiency and cost-effectiveness
- Fostering calibration of all tools and gages and MSA & SPC for the Q-cos processes for the robust process control.
- Metallurgical Testing For the warranty failure analysis to identify root cause and action plan for the same.
- Adherence of IATF:16949 and Internal systems like MGPS. Also participate in digitalization of systems and processes to enhance ease of doing business.
Sr. Manager
Tata Motors Ltd
05.2018 - 01.2023
- Supplier development, upgradation, and system development.
- Problem solving and addressed quality issues for Supplier process for impacting to warranty and DRR.
- Quality manager for metrology, Metallurgy and Emission lab and Technical Manager for Metallurgy Lab including chemical and Mechanical Testing
- Failure investigation for Warranty parts Top IPTV parts and Line complaint parts.
- SPOC for Casting, Forging, sheet metal, Plastic molding & Proprietary parts development and quality improvement in Powertrain, Chassis and Interior/ Exterior Parts.
- Sr. Manager (Vendor Quality Assurance) (May’18 - Jan’23)
Quality Manager
Radiant Complast Pvt Ltd
11.2016 - 05.2018
- Head Quality function.
- Drive Cultural change, Customer centric behavior with Skill development and team building approach.
- Work with Valeo system PDCA & Sted audits, YIS and other audits
- Customer handling attaining customer complaint and support customer audits for Honda, Maruti Suzuki, Hannon, Valeo, Plastic Omnium etc.
- Problem solving and resolving quality issues for warranty claims and other concerns.
Sr. Officer
Tata Motors Ltd
08.2012 - 11.2016
- Conducting testing activity of Polymer & Rubber components (product audit &Process audit at supplier end).
- Material Testing as per audit plan and failure investigation of line failed parts.
- Using DSC, TGA & FTIR Machines for Polymer Testing for Oils, Sealants, Polymer, rubber and other chemicals.
- Technical Manager for Chemical and mechanical Testing and authorized signatory for NABL.
- Participation in PPAP b& APQP Processes.
- Supporting for plant level ISO/TS 16949, ISO 14000, ISO 18000 & ISO: IEC 17025:2005 in laboratory.
Sr. Engineer
Elecon Gears Pvt Ltd
12.2010 - 08.2012
- Shift In charge ferrous & Nonferrous Foundry.
- Production planning in Foundry.
- Monitoring on quality & rejection analysis.
- ISO 9001:2000 maintaining & audits.
Technician
Hindalco Industries
05.2006 - 12.2010
- Operation and Processing of copper concentrate in Smelting furnace capacity of 400mt.
- Controlling of Submerged Arc furnace capacity of 400mt to maintain the temperature of matt. And controlling of Converting furnace to convert matt in to blister copper.
- Operating DCS based controlling system for furnace operations.
- Casting of pure copper with P.L.C. based automatic caster.
Education
Ex. Post Graduate Diploma in Management -
Indian Institute of Management
Indore, India 04.2001 -
M. Tech. - Industrial Metallurgy
Gujarat Technical University (GTU) - Indus University
06.2016
B.Tech - Material Science & Metallurgy
The Institute of Engineers India (AMIE)
12.2013
Diploma - Material Science & Metallurgy
Gujarat Technical University (GTU)
03.2006
Skills
Team leadership
Accomplishments
- Patent registration for “Testing procedure for Hydrogen Embrittlement” – Jan’23 ( MH/691/572/21)
- Patent registration for the “Testing of crankshaft induction hardening with ultrasonic testing” - APR’23 (MH/897/234/98).
- Certificate of Appreciation from Vice President Tata Motors Passenger Vehicle business for Problem Solving – Aug’22
- Note of appreciation for VAVE – for highest cost saving idea generation – under Turnaround 2.0 drive at TML- Dec’21
- Certificate of Recognition from Head Quality PVBU for Quality improvement and problem solving – Feb’21
Trainings & Projects
- (1) Laboratory Management System ISO/ IEC 17025 : 2015 – Internal Auditor- TUV NORD
- (2) Six Sigma -Black belt – Omnex India
- (2) Laboratory management systems & internal Audit as per ISO/IEC 17025:2005 at BIS (Burro of Indian Standards)
- (3) Two days training program attended for ISO/TS 16949 and internal auditor training course at Tata Motors Ltd.
- (4) Incident Investigation for safety incident – Dupont
- (5) TQM – Implementation – By Dr. Kano
- (6) A3 Methodology
- (7) Industrial training of 90 days in Hindalco Ind Ltd. Unit:- Birla Cooper integrated smelter process, refining process and continuous casting rod machine
Timeline
Manager
Morris Garages India Pvt Ltd
06.2023 - Current
Sr. Manager
Tata Motors Ltd
05.2018 - 01.2023
Quality Manager
Radiant Complast Pvt Ltd
11.2016 - 05.2018
Sr. Officer
Tata Motors Ltd
08.2012 - 11.2016
Sr. Engineer
Elecon Gears Pvt Ltd
12.2010 - 08.2012
Technician
Hindalco Industries
05.2006 - 12.2010
Ex. Post Graduate Diploma in Management -
Indian Institute of Management
04.2001 -
M. Tech. - Industrial Metallurgy
Gujarat Technical University (GTU) - Indus University
B.Tech - Material Science & Metallurgy
The Institute of Engineers India (AMIE)
Diploma - Material Science & Metallurgy
Gujarat Technical University (GTU)