Neelakshi Sethi

• Creating industrial market research reports based on project requirements.
• Gather information on customers, rivals, and market, and compile the data into practical tasks, reports, and presentations.
• B2B & B2C Database building based on Domain, Title, Geography, Industry, and Revenue Size.
• Research of client's information through search engines like Google websearch, LinkedIn Sales Navigator, Getmail io, Appolo.io, ZoomInfo, Lusha etc.
• Drafted Newsletters

• Conducted market research to identify potential clients (decision-makers) by sourcing their contact information from various websites and portals such as Zoom Info, getmailio, rocketreach and Linkedin Sales Navigator
• Sent targeted emails to potential clients, generating leads for the organization
• Compiled, cleaned, and managed data with confidentiality, sharing daily reports
• Ensured data accuracy by reviewing and verifying entries in the database.

• Coordinated timely responses to customer inquiries via calls and emails
• Resolved product and service concerns, aiding in customer retention and sales
• Provided excellent customer service by efficiently addressing issues and inquiries
• Managed logistics through various online portals, achieving weekly targets as part of a team.

• Utilized various professional statistical techniques and maintained large databases to collect and analyze data for partners and customers.

• Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.

• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry

• Analyzed user concerns, requirements and requests for system features and uses.

• Completed live project on Motor bike collision and came up with strategic decision.