Neema Pandey

• Lead a high Performance team for Ultra Luxury Projects across Bangalore .
• Annual Topper with 130% and 127% achievement prior 3 months of FY'23 and FY'24
• Spearheaded strategies to oversee the successful Pre- Launch of Projects
• Handled Sobha's Ultra Luxury residential projects and drive strategies to maximize sales in respective projects
• To create / maintain excellent relationships with clients and with the specified persons and be
  able to tailor pitch the product according to their specifications
• To give regular feedback on market conditions, competition and other factors influencing
  sales.
• Monitoring productivities and suggesting improvement plans for individual team members.
• To ensure team productivity and maintain team moral / motivation.

• Developed in-depth knowledge of each client's business through research and regular on-site meetings.
• Manage and train rest of the team member and Coordinate with different teams and consultants to get things done.
• Research competition, investigate benchmarks and provide suggestions for improvement.
• Set and monitored annual budgets for departments and entire business.
• Streamlined costs through proactive examination and improvement of operations.
• Developed and implemented successful strategies for building company sales.
• Collected data from wide-ranging sources.
• Created data analysis tools to allow teams to query acquired information for unique details.

• Project Customer Relationship Management
• Project managed Shared Service Required gathering and User Story design for calls Disposition and tagging flow
• Lead Shared Service COE by driving margin improvement basis levers TAT, Capacity, Quality, NPS
• Dashboard Reporting and SLA construct for Contact Centre.
• To give regular feedback on market conditions, competition and other factors influencing Process.
• Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Drive sales from initial contact to the closure of the deal.

• Building the market position for premium courses by defining, developing, negotiating.

• Experience in full e-learning development process.

• Designing, developing and evaluating online training content.

• Provide pricing, proposals and make transactions over the phone.

Closing the business deals and generating revenue for the company.

• Strong communication skills to convey learning concepts to those being trained.

• Achieving cross-selling targets & selling premium courses.

• To identify new business opportunities - new clients, new partnerships.
• Making professional decisions in a fast-paced environment.
• Motivating team members to exceed expected goals.
• Building trust and long-term relationships with clients/customers.
• Assess the profitability of existing products and service offerings.
• Improve existing business by increasing profitability and customer satisfaction.
• Manage business deals from negotiation to closure. Monitor contract implementation from contract performance, customer payment terms, to delivery terms.
• Communicating new product developments to prospective clients.

• Client acquisition and business development by direct/indirect sales.
• Offer customized portfolio solutions to NRI clients based on their risk/ return and liquidity profile.
• Maximize revenue generation and lead closures by using social and public media marketing campaigns.
• Identify customers, give presentation and close the deals independently.
• Transaction management and deal closure, from sourcing to ROI generation.

• Manage portfolio for HNI and NRI clients.
• Maximize revenue generation and lead closures by using social and public media marketing campaigns.
• Communicate with clients to identify their requirements and choice of property.
• Intermediate negotiation processes, consult clients on market conditions, prices, legal requirements and related matters, ensuring a fair and honest dealing.
• Handle customer escalations.
• Maintaining the relationship with clients
• Negotiation and revenue generation.
• Marketing strategies