Summary
Overview
Work History
Education
Skills
Certifications And Courses
Certification
Interests
Timeline
Generic
NEHA KUKREJA

NEHA KUKREJA

Business Manager, Key Accounts Manager, Customer Service Manager, Team Leader, Team Manager
Bangalore

Summary

Accomplished manager with over a decade of experience in sales, team leadership, and key account management. Proficient in developing business strategies, overseeing operations, and nurturing client relationships. Demonstrated success in boosting revenue, cultivating customer loyalty, and surpassing sales objectives. Eager to leverage expertise in guiding top-performing teams and executing strategic business growth plans in a desk-based role.

Overview

15
15
years of professional experience
8
8
years of post-secondary education
1
1
Certification
5
5
Languages

Work History

BUSINESS LEADER

SOBHA LTD
04.2022 - 10.2024
  • Spearheaded comprehensive business strategies, enhancing sales performance and expanding the company's market presence.
  • Led and mentored the sales team, consistently achieving individual and collective targets through strategic guidance and performance reviews.
  • Secured new business through targeted in-person sales meetings, market visits, email campaigns, and phone outreach.
  • Optimized day-to-day operations and ensured smooth coordination across departments, collaborating with marketing, finance, and customer service teams.
  • Collaborated with marketing to craft high-impact, targeted campaigns for the High-Net-Worth Individual (HNI) segment.
  • Cultivated and sustained robust relationships with HNI clients, ensuring seamless engagement, retention, and repeat business.
  • Successfully negotiated and finalized property deals, ensuring seamless transactions and client satisfaction.
  • Drove team growth through strategic hiring initiatives, expanding capabilities.

SALES AND MARKETING-BUSINESS MANAGER

HAMARA HOME
12.2021 - 01.2022
  • Directed team growth through strategic hiring and enhanced capabilities.
  • Led team training for skill development, significantly enhancing team performance.
  • Partnered with product teams to design and deliver tailor-made experiences aligned with client preferences.
  • Managed marketing budgets, optimizing spend for maximum ROI.
  • Refined lead filtration processes and provided actionable marketing feedback.
  • Oversaw key sales KPIs, boosting revenue and customer satisfaction.
  • Guided Key Account improvements, advancing business processes.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Communicated with customers and vendors positively with particular attention to problem resolution.

SENIOR ASSOCIATE BUSINESS MANAGER

SIMPLILEARN
05.2018 - 09.2020
  • Managed a team of eight individuals, driving achievement of both individual and team targets.
  • Developed business management goals and objectives focused on growth and consistent target attainment.
  • Supervised employee performance, providing targeted feedback and counsel to improve efficiency and effectiveness.
  • Organized and coordinated operations to ensure maximum productivity.
  • Managed accounts with existing and new clients.

SR. KEY ACCOUNT MANAGER (SALES)

INDEED.COM
09.2016 - 03.2018
  • Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understood customer needs and requirements, routing qualified opportunities to appropriate sales executives for closure.
  • Achieved quarterly quotas and maintained/expanded prospect databases within assigned territories.
  • Teamed with channel partners to build pipeline and close deals.

SR. ACCOUNT MANAGER (CLIENT SERVICING)

HIREE.COM
07.2015 - 04.2016
  • Developed and maintained existing client relationships and interacted with prospective clients.
  • Identified, developed, and maintained relations with potential clients to drive billed revenue for attaining set targets.
  • Developed and executed yearly formal business plans for assigned territories.
  • Scheduled regular service visits in territory to provide apt accounts coverage and demonstrate needs fulfillment.

ACCOUNT MANAGER (SEO/SALES)

YAHOO INDIA PVT. LTD (AEGIS)
02.2010 - 05.2015
  • Assisted customers with the transition from Yahoo Panama to the Bing Ads platform.
  • Managed SEM accounts for online sign-up customers and drove up-sell business.
  • Planned and executed budget and deliveries as per client's business objectives.
  • Identified new sales opportunities within existing accounts for up-selling and cross-selling.

Education

BACHELOR OF COMMERCE - Accounting And Finance

BISHOP COTTONS WOMEN'S COLLEGE
Bengaluru, India
04.2001 - 01.2009

Skills

  • Cold Calling
  • Lead Generation
  • CRM (Salesforce, leadSquared, ZOHO, Leadcon)
  • Negotiation
  • Sales Management
  • Account Management
  • Market Research
  • Sales Closing
  • Performance Management
  • Training & Development
  • Mentoring
  • Strategic Planning
  • Cross-functional Collaboration
  • Digital Marketing
  • Social Media Marketing
  • Ad-words
  • Digital Ads
  • Client Acquisition
  • HNI Relationship Management
  • Customer Service Excellence
  • MS Excel
  • MS PowerPoint

Certifications And Courses

  • BASICS ON AUTOMATION ON EXCEL, SKILLNATION, 11/01/23
  • BEING A BEST MANAGER & TEAM PLAYER, SIMPLILEARN, 11/01/20
  • DALE CARNEGIE SALES TRAINING, 08/01/16
  • MS EXCEL (ONLINE), 09/01/14

Certification

● DALE CARNEGIE SALES TRAINING

Interests

AI, Advanced Excel, Data Analysis

Timeline

BUSINESS LEADER

SOBHA LTD
04.2022 - 10.2024

SALES AND MARKETING-BUSINESS MANAGER

HAMARA HOME
12.2021 - 01.2022

SENIOR ASSOCIATE BUSINESS MANAGER

SIMPLILEARN
05.2018 - 09.2020

SR. KEY ACCOUNT MANAGER (SALES)

INDEED.COM
09.2016 - 03.2018

● DALE CARNEGIE SALES TRAINING

08-2016

SR. ACCOUNT MANAGER (CLIENT SERVICING)

HIREE.COM
07.2015 - 04.2016

ACCOUNT MANAGER (SEO/SALES)

YAHOO INDIA PVT. LTD (AEGIS)
02.2010 - 05.2015

BACHELOR OF COMMERCE - Accounting And Finance

BISHOP COTTONS WOMEN'S COLLEGE
04.2001 - 01.2009

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NEHA KUKREJABusiness Manager, Key Accounts Manager, Customer Service Manager, Team Leader, Team Manager