Neema Reddy
Robotic Process Automation
Andhra Pradesh,AP
Summary
Proactive Automation Engineer possessing in-depth knowledge of various programming languages and best practices for development. Solutions-based collaborator well-versed in testing and simulating automated machinery, developing and implementing automated testing methodologies and supervising testing activities. Offering 2 years of experience creating and applying technology to monitor and control production and delivery of Service.
Skilled Automation Engineer with 2 years' experience creating strategies for test data management. Solid experience working with Automation Anywhere tool and SQL.
Proficient tester, designer and debugger with an in-depth understanding of building and running automated systems for Processes. Well-versed in the full project lifecycle, technical support needs and project coordination functions. Excellent communication, organizational and interpersonal skills.
Overview
1
1
Certificate
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Robotic Process Automation Engineer
Accenture
Bangalore, Karnataka
06.2019 - Current
- Generated process models illustrating automation engineering progress, specifications and details.
- Trained developers and quality assurance team members in automation programs and processes.
- Maintained, debugged and optimized automation programs.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Discussed requirements and processes with project managers and developers.
- Completed automation of functional and regression testing.
- Created detailed test cases for use on diverse projects.
- Developed, configured and optimized industrial processes from inception through certification.
- Established best practices and innovative solutions to enhance production rates and output quality.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Developed and implemented cost-effective strategies for updating existing applications.
- Supported business needs dependent on location, working with staff at all levels to produce targeted solutions.
- Kept on track with deadlines for development cycle times.
- Performed gap analysis procedures and detailed data reviews to optimize implementation.
- Worked closely with semiconductor arrays and regulated environments.
- Exercised complete understanding of PLC programming to support projects.
Problem Manager
TCS
Bangalore, Karnata
01.2019 - 06.2019
- Managed internal operational standards and productivity targets for L2 Application support team.
- Decreased Incident-count by creating the problem tickets and finding the RCA for the same.
- Performed supplier risk evaluations and supported regulatory inspections.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Performed forecasting to identify necessary changes for supply chain business.
- Co-ordination will be manged from Problem manager team to Application team.
- Sending the reports on daily basis and conducting the weekly meeting with client to understand the process and improvement.
IT Analyst
NTT DATA
Bangalore, Karnataka
08.2018 - 12.2018
- Conducted post-resolution reviews with team members.
- Provided immediate emergency response and incident management.
- Gathered data from incidents that had been remedied for careful review and analysis to prevent future events.
- Tracked metrics involving critical incidents to model trends, produce reports and make effective recommendations for improvements.
- Handled high priority incidents with exceptional poise and composure, making quick decisions in effort to reduce overall impact.
- Assessed incident priority based upon impact to business and escalated issues as necessary.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Completed bi-weekly meeting with cilents and 3rd parties.
- Organized MI meetings for Major incident's tickets and coordinated availability of conference call for participants.
ITSM Process
Wipro Pvt ltd
Bangalore, Karnataka
11.2015 - 08.2018
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
- Managed program and provider separations during corporate split.
- Built and utilized reporting systems to keep customers and management in loop with latest information.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Closely collaborated with project members to identify and quickly address problems.
- Investigated and corrected or escalated project problems.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Analyzed projects to determine resource requirements and procured necessary equipment and software.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Will be looking into Incident management, Major Incident management, Problem Management, change management and Knowledge management.
Education
Bachelor of Arts - Accounting And Computer Science
Rayalaseema University
Kurnool 05.2012 - 03.2015
Skills
Robotic Process Automation
ITIL best practices
Report generation
MS Office
Certification
Automation Anywhere 2011 masters
Timeline
Robotic Process Automation Engineer
Accenture
06.2019 - Current
Problem Manager
TCS
01.2019 - 06.2019
IT Analyst
NTT DATA
08.2018 - 12.2018
ITSM Process
Wipro Pvt ltd
11.2015 - 08.2018
Bachelor of Arts - Accounting And Computer Science
Rayalaseema University
05.2012 - 03.2015