As a Robotic Process Automation (RPA) Engineer at TATA Consultancy Services, I specialize in Blue Prism and the optimization of automated workflows, driving a 30% improvement in project efficiencythrough my strong analytical skills, application debugging, and commitment to customer support. I leverage machine learning techniques to create innovative automation solutions that deliver measurable business value and streamline business process analysis.
Currently, I am also responsible for production data fixes, performing bug resolution, and ensuring the continuous monitoring and health of servers, JVMs, and file systems. I work closely with IT and business teams to analyze user needs, provide timely solutions, and implement code-level fixes when required. My role involves conducting root cause analysis of defects, maintaining tickets, RITMs, and problem tickets, and ensuring zero downtime of applications during market hours.