Neenu Joy
Product Owner
Thodupuzha
Summary
Diligent Product Owner with a strong background in product development and stakeholder management. Proven track record of leading cross-functional teams to deliver high-impact products aligned with business goals. Expertise in agile methodologies and effective communication with diverse teams.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Product Owner
RM Education Solutions
01.2025 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Owned and prioritized product backlog.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Analyzed customer feedback to identify areas for improvement.
- Fostered a culture of continuous improvement through regular retrospective meetings with the team.
- Prioritized bug fixes and enhancements based on user impact, maintaining high levels of customer satisfaction.
Associate Project Manager /Scrum Master
RM India
04.2024 - 12.2024
- Led a team of 10 resources to successfully deliver projects on time
- Managed and optimized product backlog, resulting in 25% improvement in team throughput
- Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives
- Coached team members and Product owner on Agile process
- Oversaw project lifecycle and ensured efficient delivery.
- Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment which increased team efficiency
- Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary.
- Participated in continuous improvement efforts within the organization by contributing ideas for process enhancements based on lessons learned from previous projects.
- Coordinated cross-functional teams to successfully achieve project milestones and objectives.
- Improved project efficiency by streamlining communication and collaboration between team members.
- Evaluated team members'' performance throughout the duration of projects, providing constructive feedback for professional growth opportunities.
Senior Project Lead /Scrum Master
RM India
04.2022 - 03.2024
- Lead the team in executing scrum projects, consistently achieving project milestones and exceeding client expectations
- Exceeded goals through effective prioritisation and consistent work ethic
- Developed and implemented project plans, including scope, timelines, and resource allocation, resulting in an increase in project efficiency
- Facilitated regular meetings to track progress, identify risks, and implement solutions, ensuring projects were delivered on time and within budget
- Collaborated with stakeholders to define project requirements and objectives, resulting in client satisfaction
- Mentored team members, providing guidance and support to enhance their skills and capabilities
- Built and maintained courteous and effective working relationships
- Demonstrated consistent hard work and dedication to achieve results and improve operations
Project Lead
RM India
07.2021 - 03.2022
- Inspired and motivated project teams to achieve quality results against project deadlines
- Carried out diligent risk assessments, raising issues with scrum master to eliminate risk and identify solutions
- Used excellent organisation and communication abilities to aid timely project delivery
- Supported lifecycle project delivery, from initial concept planning to timely, cost-efficient completion
- Involved in API testing and automating the regression suite for the submodule
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels
Test Engineer
Infosys
01.2012 - 06.2018
- Collaborated with programme teams to adapt test case needs, rewriting to deliver optimal test coverage
- Defined and led on appropriate end-to-end test approaches for successful outcomes
- Worked closely with stakeholders and partners on defect and issue resolution to meet timescales
- Kept accurate records of testing performed, prepared test reports using designated templates
- Reviewed, evaluated, and identified requirements for testability
- Created comprehensive test plans, test scripts to support testing objectives
- Secured and allocated resources to manage planning and operations in the testing cycle
- Providing UAT testing support to User during UAT testing
- Completed automation of functional testing of a few application functionalities
Software Engineer
Infosys
08.2011 - 01.2012
- Undergone training in OOPS concept, DBMS, Software Engineering
- Developed testable software using waterfall methodologies
- Participated in the entire software development cycle from start-up specifications to rollout of the final product
- Shadowed senior software developers throughout projects to gain expertise in coding and fixing bugs
- Managed writing and maintaining basic code for a standalone desktop application using .Net
Education
MTech - Computer Science
Viswajyothi college of Engineering
Vazhakulam, Kerala 01.2020 - 12 2020
B.TEch - Information TEchnology
Viswajyothi College of Engineering
Vazhakulam, Kerala 01.2011 - 12 2011
Skills
Project lifecycle understanding
Project Management
Leadership
Agile frameworks
Problem-solving
Story planning
Requirements elicitation
Teamwork and collaboration
User story creation
Certification
Certified Scrum Master (CSM), 1951668, Scrum Alliance
Accomplishments
- Star of the month, 04/01/24, Recognised by management as Star of the month for outstanding projects delivering.
- Client Appreciation Award, 01/01/12, Received client appreciation award from ABN AMRO management for the outstanding performance in Security Financing.
Timeline
Product Owner
RM Education Solutions
01.2025 - Current
Professional Scrum Product Owner(PSPO)
01-2025
Certified Scrum Master (CSM), 1951668, Scrum Alliance
05-2024
Associate Project Manager /Scrum Master
RM India
04.2024 - 12.2024
Senior Project Lead /Scrum Master
RM India
04.2022 - 03.2024
Project Lead
RM India
07.2021 - 03.2022
MTech - Computer Science
Viswajyothi college of Engineering
01.2020 - 12 2020
Test Engineer
Infosys
01.2012 - 06.2018
Software Engineer
Infosys
08.2011 - 01.2012
B.TEch - Information TEchnology
Viswajyothi College of Engineering
01.2011 - 12 2011