Accomplished administrative professional with 28+ years of experience supporting Executive Directors and business leaders across industry and consulting environments. Skilled in procurement, vendor management, and facility operations, with a strong focus on efficiency and service excellence. Recognized for building strong relationships, resolving issues proactively, and maintaining confidentiality.
Overview
29
29
years of professional experience
Work History
Associate Director
PricewaterhouseCoopers Services LLP
06.2008 - Current
Administrative Support Role
Admin Operations
Procurement operations – managing procurement for the office – day-to-day consumables, electronic components, office equipment, etc., stock-checking, and managing rightful usage.
Admin Vendor Management – Vendor shortlisting, scoping and negotiations; AMC/Contract monitoring and usage analysis; managing AMC/Contract renewal and rate negotiations
Maintaining record of vendor’s payments.
Stores/inventory/consumable' management
Managing Office-boys/Housekeeping staff
Managing mail-room and couriering operations
Managing company guest-houses as well as guest-house/hotel bookings – rate-negotiation for best-available rates
Managing leases and settling for expatriates – housing, car, insurance, visa etc.
Employee interface – issuance of Access Cards, parking-stickers, mobile connections
Managing employee grievances and resolving queries related to administrative areas – ID/Access card related issues, mobile connections, parking issues
Facility Management
Facility Management for smooth functioning of the organization – supervising general housekeeping, plumbing, repairs, upkeep of tea/coffee vending machines etc
Finalizing AMC’s and overseeing maintenance of all office equipment & infrastructure.
Liaisoning with DLF Building Services (electricity, parking, holidays, ACs) and others Govt. departments.
Travel Management
Managing the Travel Desk for both Domestic & International sectors, Foreign exchange, Travel Insurance, Hotel bookings for staff and clients
Negotiation with hotels and car services for rates for clients/employees and visitors travel
Verification of travel bills for all the employees
Verification of invoices related to air ticket booking, foreign exchange, hotel bookings, and other admin-related invoices.
Coordinating with accounts department for settling travel bills and foreign exchange bills
Event Management
Managing company-sponsored client events – venue management, menu and banquet arrangement, audio and video management, guests’ issues and concerns
Managing company offsites and training programs.
Managing large-scale events corporate events of the likes of PwC Advisory University – a forum of 1200+ senior consulting resources across the globe – have managed two such events in Hyderabad and Budapest
Business Support Role
Business and Practice Support – Billings and Collections, Documentation and Asset Management, Recruitment and Onboarding Support
Maintaining and raising invoices, debit-notes, vendor-payments for the pan-India operations
Following up on billings and collections for the entire pan-India operations
Managing the executive director’s timesheet and expense claims
Approving invoices, claims and other process-related sign-offs on behalf of the partner
Maintaining service contracts and filing of important documentation for the pan-India operations
Maintaining and generating MIS reports as per process and Executive Director’s requirements
Managing practice assets viz. practice library, catalogues and go-to-market brochures
Assisting HR Manager in recruitment coordination and employee welfare activities
Cold-calling support for practice’s business development activities
Secretarial Role
Meeting, Mail and Calendar Management
Scheduling internal and external meetings based on client, team or on the request of the Executive Director
Maintaining calendar of appointments for the Executive Director
Setting up meetings, phone calls and video conferencing facilities
Coordinating with visitors and foreign delegates on behalf of the Executive Director
Taking dictations and drafting mails on behalf of the Executive Director
Attending calls/mails/correspondence on behalf of the Executive Director
Briefing the Executive Director on the daily calendar and important mails
Monitored staff performance and developed improvement plans.
Sr. Administrative Executive reporting to Country Head
Mercer Consulting (India) Pvt. Ltd.
04.1998 - 05.2008
Administrative Assistant
Cox & Kings (India) Pvt. Ltd.
08.1997 - 03.1998
Education
Post Graduation Diplôma - Computer Programming & Management
Hilton CALC
Ranikhet, Uttarakhand
01.1997
BA (Bachelor of Arts) -
Kumaon University
Nainital, Uttarakhand
01.1996
Skills
Team leadership
Languages
English
Hindi
Custom Section
Playing Hockey
Cricket
Chess
Traveling
Awards
PwC Experience Award (Recognizing and rewarding PwC behavior)
Above & Beyond Award (Recognizing Extraordinary Contribution)