Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
PERSONAL DETAILS
Generic

Neeraj Jethi

Ludhiana

Summary

Results-oriented professional with over 10 years of experience in conflict resolution, contract compliance, and customer communications. Sales-driven and goal-oriented individual dedicated to achieving operational success and providing exceptional customer experiences. Positive and adaptable leader passionate about cultivating lasting relationships and making a positive impact on others.

Overview

11
11
years of professional experience

Work History

Business Development Executive

Flipkart Internet Private Limited
08.2022 - Current
  • Established strong relationships with key decision makers within client organizations.
  • Analyzed competitor activities in order to understand industry trends and dynamics.
  • Participated in meetings with seniors to discuss strategic objectives related to business development initiatives.
  • Maintained a database of contacts from prospective clients for future follow-ups.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.
  • Listened to customer needs to identify and recommend best products and services.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.

Assistant Manager

IndiaMart Intermesh Limited
04.2018 - 03.2021
  • Responsible for outbound sales packages of 'IndiaMart Intermesh Ltd'
  • Monitor market trends & share with management
  • Responsible for Achieving Weekly Sales Target
  • Ensuring IndiaMart Presence In all Segments Like SME, Large Key Accounts, Manufactures, Wholesalers, Traders
  • Doing Door To Door Activities For Ensuring IndiaMart Presence.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Premium Relationship Manager

Reliance Jio
02.2017 - 12.2017
  • Responsible for outbound sales of 'RELIANCE JIO' Products
  • Doing Door To Door Activities For Ensuring Reliance Jio Presence
  • Ensuring Quality Service to Existing & New Customers & to Retain them
  • Monitor market trends & share with management
  • Responsible for Achieving Monthly Projected Sales Target

Store Manager

Bharti Airtel
07.2014 - 01.2017
  • Handling The Team of 5 persons
  • Raising Customer Queries/Complaints & Follow-up to Resolution
  • Relation build-up with Customers
  • Ensuring Airtel’s Presence In all Segments Like SME, Large Key Accounts, HNI Customers.

Education

B.com - EIILM UNIVERSITY

2009-2012

MBA - MARKETING

KALINGA UNIVERSITY
03-2016

Skills

  • Customer relationship management
  • Customer service optimization
  • Ms Office Excel
  • Business growth strategies
  • Business-to-Business sales
  • Business-to-consumer sales
  • Account Development
  • Sales and marketing
  • Business intelligence and analysis
  • Customer service

Additional Information


  • Won National Appreciation From ‘Bharti Airtel’ CEO For Excellence HNI Customer Service.
  • Won Appreciation Certificate For Highest Sales in Punjab For the Month Of Nov-2017 In ‘Reliance Jio’.
  • Won National Appreciation For Highest Sale In a Week For The Month Of Feb-2021 In ‘Indiamart Intermesh Ltd’
  • Won Appreciation Certificate ‘PRIDE OF INDIAMART’ For the Month Of April-2020
  • Won Appreciation Certificate ‘RETURN OF TITANS’ For the Month Of July-2020

Timeline

Business Development Executive

Flipkart Internet Private Limited
08.2022 - Current

Assistant Manager

IndiaMart Intermesh Limited
04.2018 - 03.2021

Premium Relationship Manager

Reliance Jio
02.2017 - 12.2017

Store Manager

Bharti Airtel
07.2014 - 01.2017

MBA - MARKETING

KALINGA UNIVERSITY

B.com - EIILM UNIVERSITY

2009-2012

PERSONAL DETAILS

· Name:- Neeraj Jethi

· Father Name:- Late Sh.Rajinder Paul Jethi

· D.O.B:- 08/MARCH/1991

· Marital Status:- Married

· Language:- English,Hindi,Punjabi

· Gender:- Male

· Nationality:- Indian

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Neeraj Jethi