Hi, I’m
NEERAJ KUMAR
Operation Manager in Supply Chain Management
Delhi
Summary
To settle myself of your repute organization with team works& proves that your decision to select me was unconditionally precise. To achieve the desired target of company in high volume and their satisfaction with controlled cost that will ultimately lead to the enhancement of growth and profitability levels of the organization.
Seeking middle to upper level assignment in Logistic/ Reverse Logistic, Procurement/ Vendor Development/ Warehouse management with a leading organization of repute in E-commerce, Logistics & in Distribution sector
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
years of professional experience
1
Certification
Work History
Delhivery Logistic Ltd.
Manager – Reverse Logistic (Express Operations)
01.2015 - Current
Job overview
- Managing and monitor returns- RTO/DTO/RTV/HUB for overall clients of DELHIVERY LTD in pan India
- Co-ordination & helping with security & investigation team for analyzes missing & pilfered order shipments
- Allocate & manage manpower resources upon changing needs
- Co-ordinate with Warehouse team or Client/ Seller for smooth & timely receiving of shipments RTO/DTO/RTV
- Solving the problems related to excess/ short stock supplied by other center
- Effective & scalable solution for the problem incidences in logistics as well in client issues in deliveries/pickups
- Preparing all required report _daily, weekly, monthly
- Analyzing data & Generate reports like vehicle usage report, daily exceptions reports, on time retrieval report, total inbound & outbound report, client rejection report with issues
- Liaises with local LH & vehicle vendors and plan routes & schedules
- Manage partnership with 3PL, ensure tight control on performance parameter
- Plan & execute SOPs, SLAs and quality parameters for better performance of team
- Analyze data to allow for monitoring performance and plan any necessary improvements
- Determined the most cost effective procedure & routes for delivery
- Minimize damage & repair cost through careful management & preventative maintenance
- Identify outliers in daily metrics and ensure 100% achievement through targeted actions and strategies
Education
UPTU
B.TECH DEGREE
University Overview
GPA: 64.48 %
Skills
Supply Chain Management
Certification
SIX SIGMA GREEN BELT CERTIFICATION
Itexposure
- Conversant with ERP Functions
- MS Office
- MS Excel
- Windows XP/7/8/10
- Ubuntu
Disclaimer
I hereby declare that the above mention information is correct to the best of my knowledge and belief.
Playing cricket , Chess, Listening Music
- Cricket: Developed teamwork, leadership, and strategic thinking by participating in competitive cricket matches.
- Chess: Enhanced analytical skills, focus, and problem-solving abilities through regular chess play.
- Listening to Music: Utilized music as a tool for relaxation and creativity, improving overall productivity and mental well-being.
Timeline
Manager – Reverse Logistic (Express Operations)
Delhivery Logistic Ltd.
01.2015 - Current
UPTU
B.TECH DEGREE
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