SAIDULU BANDARI

• Manage end-to-end returns processes from the returned goods processing, and disposition of returned product including scrap and damaged goods sales
• Collaborate with 3PL partnerships in the Returns Processing Center (RPC) Network to drove continuous improvement and operational and cost efficiencies
• Manage a team of Reverse Logistics Field Specialists and Reverse Logistics Analysts
• Seek industry and organizational best practices; determine value and drive change where appropriate to gain efficiencies
• Responsible for follow up of unauthorized shipments from customers
• Clearance of approved inventory through Bulk bidding
• Monitoring department KPI & taking preventive measures to achieve the DB
• Monitoring generation vs reduction of inventory on periodic basis
• Healthy relation with Brand team for clearance RTV stock on time pickup / replacement

Supervise daily activities of vehicle management, manpower according to forecasted volume for Line Haul and last-mile delivery, SAP discrepancy Inward and outward

• Coordinate with Backdrop controllers regarding deliveries and store replenishment, System Hygiene, Locus updating
• Attend Daily reports calls and planning for efficiency, damage reduction, and take precautions & RCA’s
• Maintaining Trade-In liquidation process for all stores, Pick up, sorting valuation, liquidation, and data maintenance
• Handling forward and reverse logistics for consignments for region within TAT
• Worked with support teams to resolve issues with product, service, or accounting area
• Trained, coached and mentored staff to ensure smooth adoption of new program
• Ensuring Slotted deliveries within TAT across region and also monitoring new process of Cashify
• Provided instruction, coaching, and motivation to all employees during work hours
• Cost optimization, vendor billing data process, and payments
• Minimized the vehicles count with the centralized trade in process from the center instead of each store
• Managed 50 to 100 calls from the store and customers on time delivery and return pickups from the center

• Responsible for the aspects of the Hub In charge
• Supervise daily activities of the warehouse, including quality assurance, 3pl Management, space management
• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention
• Attend Daily reports calls and planning for efficiency
• Handling forward and reverse logistics for the consignments for the region
• Worked with support teams to resolve issues with product, service, or accounting area
• Trained, coached and mentored staff to ensure smooth adoption of the new program
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
• Provided instruction, coaching, and motivation to all employees during work hours
• Actively pursued personal learning and development opportunities
• Clearing the orphan shipments with pending data
• Clearing the short and excess issues in terms of Bags and shipments between the origin and destination and destination and origin
• Process implementations for smooth operation avoiding the time consume and manual interventions

• Handling Hub & Line Haul Express operations
• Responsible for coordinating with on-ground staff, fleet team, networks Engineering team, control tower, and various hubs for smooth running of operations
• Responsible for First Mile (Pickups), Processing Centre (PC Operations), National Line Haul (FTL) connections, and District Carting connections
• Responsible for maintaining the highest service levels (USL), minimum aging, and TAT for B2B, B2C, and heavy loads so as to ensure customer satisfaction
• Analytical role includes analyzing data in various forms like service levels, PDD, aging, TAT,
• And finding breaches, RCAs and implementing action plans and processes to improve the same
• Addressing customer escalation on a priority basis
• Managed 100 connections with LH & LM centers across the country
• Streamlines the operations and prioritized tasks for maintain the USL at 90 from 50

• Responsible for the aspects of the Mahindra Logistics Limited
• One of the major roles played in launching a 3PL sort center for Amazon
• Experienced in the supervision of all the Inbound and outbound logistics, fleet management, and last-mile delivery
• Responsible for the monitoring of the performance of the employees
• Soft skills training to the team as and when required
• With latest trends, innovations, and industry best practices
• Monitoring security parameters across the region and ensures no unlawful activity occurs
• Managed the 42 FTL connections with 80K shipments in & out from the center

Handling First-mile & Returns operations

• Working in an automated sorter facility
• Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted
• Responsible for all the SLAs & TAT are maintained
• Handling manpower planning, fleet management, load feeding based on the fleet plan for the DPCs team
• Handling the continuous improvement(Kaizen) projects , cost service and employee productivity
• Planning and monitoring incoming bags, inbound & outbound TAT performance in PCs
• Impart behavioral & soft skills training to the team as and when required
• Benchmarking with Competition by updating regarding First Mile Delivery solutions, coping up with latest trends, innovations, and industry best practices
• Maintain the required CPS for pickups and returns operation in terms of vehicles utilization and cost optimization
• Returns operations, reverse TAT of the clients
• Managed the 20k shipments IN & Out from the center